Register
Recruit Create CV

It Helpdesk Assistant Jobs in Arkansas

It Helpdesk Analyst Jobs
By R4Solutions Inc At United States
● Managed employee accounts using Active Directory
My name is Neha Naithani. I hope this message finds you well!
I am reaching out to you on an exciting job opportunity with one of our clients.
Below is the job description: -
● IT helpdesk level 2 support
● Deployment and imaging of PC’s and laptops
It Helpdesk Support Jobs
By Tech Providers, Inc At United States
Adherence to schedules (published in the Workforce Management application).
Upskilling to support additional customers will continue directly following training graduation.
Relying on resources as trained (knowledge base, websites, support channels).
Please see below job details:
Position : Contact Center Tech Rep
Duration: 3 + months with the possibility of extension
It Assistant Jobs
By iBUYPOWER At United States
Preferred qualifications include certifications such as MCSA, CCNA, A+, Network+, or Security+.
Conduct thorough diagnostics of computer errors and offer assistance to end users.
Fulfill additional responsibilities as assigned.
1-2 years of relevant experience.
Familiarity with Hyper-V, Server Manager, Active Directory Domain Services (ADDS), Virtual Private Networks (VPN), and firewalls.
Investigate and resolve software, hardware, and network problems.
It Helpdesk Associate Ii
By Veho At United States

About Veho Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end ...

Executive Assistant - It
By Zelis At United States
Required Experience: Qualifications, Knowledge, and Skills
· Advanced PowerPoint skills, including formatting and graphics experience
· Bachelor’s degree or equivalent experience required
· Expert knowledge of Microsoft Outlook, Word, Excel,
· Excellent written and verbal communication skills
· Consulting, Private Equity, Venture Capital or IT experience a
It Helpdesk Specialist Jobs
By Tessitura At United States
Triage tickets for SLA and manage escalation for timely handoff to secondary tier support
Under minimal ongoing supervision, complete minor projects as assigned by the IT Manager
Remotely install, configure, and upgrade hardware/software on workstations and peripherals
Microsoft 365, Azure AD and Intune administration experience
Clear and concise oral and written communication skills to all levels of the organization.
Proficient technical writing skills (candidates will be asked to provide an improvised technical documentation sample if selected for interview).

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Assistant to join our team and provide technical support to our customers. You will be the first point of contact for customers seeking assistance with their IT issues. If you have a passion for technology and helping others, this could be the perfect job for you!

Overview The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer systems, hardware, and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional
• Previous experience in a helpdesk or technical support role
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a helpdesk or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience providing technical support over the phone or via email
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Run diagnostic programs to isolate problems
• Install, modify, and repair computer hardware and software
• Provide technical support over the phone or via email
• Maintain records of daily data communication transactions, problems, and remedial actions taken
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Follow up with clients to ensure their technical issues have been resolved