Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
It Support Technician (Help Desk)
By Avetta, LLC At , Tustin, 92782 $64,480 a year
Provide support both in person and remotely, ensuring efficient problem resolution.
Effectively prioritize and manage tickets and workload.
Make recommendations for purchasing items to fulfill end users' requirements.
Bachelor's degree in a related field of study desired, or equivalent work experience.
Minimum of 2 years of preferred IT technical support experience.
Efficiently establish user accounts and permissions on the organization's servers and applications, ensuring appropriate access levels.
Intern - It/Help Desk
By Capital Metro At , Austin, Tx
Knowledge of Microsoft Windows architecture, of customer service and working team concepts.
Good oral and written communication skills and ability to establish and maintain effective working relationships.
Ability to coordinate several diverse job requirements and projects.
High school diploma or equivalent
Must be currently enrolled in a degree program at a college or university
Enrollment in an information technology degree program is preferred.
It Help Desk Support
By Akkodis At San Antonio, Texas Metropolitan Area, United States
SCCM - System Center Configuration Manager
Network, Hardware, Internal system settings, overall professional attitude.
Mohammed Irfan Murtuza at 732-402-8333
The Company will consider qualified applicants with arrest and conviction records.
It Help Desk Technician
By Ledgent Technology At Portland, Oregon Metropolitan Area, United States
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Must have the ability to work independently and with minimal supervision and reliance on management intervention
• Bachelor’s degree in technology field or equivalent experience
• Possess strong Technical Aptitude, analytical reasoning, and Excellent troubleshooting skills in relevant technologies
• Knowledge of banking policies, procedures, practices, and documentation preferred.
• Strong, clear communication skills; Excellent verbal, written, and interpersonal skills
Help Desk It Jobs
By Franklin Electric At , Italy, Tx
Specifies and manages the installation of building access control and Closed Circuit TV systems; maintains and upgrades these when needed.
Understands and is able to follow ITIL best practice. Experience with ServiceNow or similar Incident/Request ticketing system.
At least three years of experience supporting end users/help desk.
Provides support for all user-assigned equipment, including desktops, laptops, and mobile devices.
Implements and upgrades all user equipment, including desktops, laptops, and mobile devices.
Supports all barcode systems equipment (handheld computer, label printers).
Director, It Help Desk
By The University of St. Augustine for Health Sciences At , Saint Augustine, Fl $99,600 - $140,175 a year
A minimum of five (5) years’ experience managing help desk management applications including production of meaningful qualitative and quantitative metrics
May perform other duties and responsibilities that management may deem necessary from time to time.
Ability to create a plan and manage upward through executive management.
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
Manages performance of staff, authority to initiate counseling or performance plans, also recommends promotions, hiring, and terminations.
Selects and manages partners delivering support services.
Associate Analyst, It Operations Help Desk
By American Airlines At , Dallas, Tx
Minimum Qualifications- Education & Prior Job Experience
Provides timely communication (oral or written) to the Level 2 support or other management personnel, as needed
Promptly consults Level 2 support or other management personnel regarding quality issues to determine acceptability or course of action
Knowledge and/or experience with internal server/mainframe applications such as: Shares, QIK, IBM/TSO/TPX, and SCEPTRE
Technical degree and/or equivalent experience
2 years Help Desk and/or customer service experience
Vtc Engineer / It Help Desk Support
By Aleknagik Technology At , El Paso, Tx
Certifications REQUIRED: at a minimum, CompTIA Security+ AND CompTIA A+
Must be a U.S. citizen
Must consent to and be able to pass a Government background investigation (includes finger-printing)
Help Desk Support I
By Nabors Industries At , Houston, 77067, Tx
Typical candidates will possess 2+ years of relevant experience in a technical customer service role
Possesses working knowledge of standard end user hardware and software and is able to address most issues by following established procedures
Strong oral and written communication skills
PHYSICAL REQUIREMENTS / WORKING CONDITIONS
Performs help desk duties in a call center environment with a strong end-user focus
Documents steps taken for resolving routine requests, keeps customer history up to date using appropriate documentation methods
It Help Desk Representative
By Mako Industries, LLC At Houston, TX, United States
Performs other related duties as assigned by management
Strong organizational skills; able to manage priorities and workflow
Maintains working knowledge of products and/or services
Excellent verbal and written communication skills
Assists customers/end users with questions on product installation, usage, and implementation.
Responds to and investigate customer/end-user inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
It Help Desk Support Specialist
By Prototype IT At , Lewisville, 75057, Tx $19.23 - $24.04 an hour
· Minimum of 2 years’ experience in a technical support role.
· A degree in Information Technology, Computer Science, or equivalent experience.
· Excellent communication skills, both written and verbal.
· Strong problem-solving skills and ability to think creatively to find solutions.
· IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.
· Provide remote technical assistance to clients who are experiencing software or hardware issues.
Help Desk It Operations Support Spclst
By Citgo Petroleum Corporation At , Houston, 77077, Tx
1 year of relevant experience with College Degree preferred OR 4 years of relevant experience in lieu of degree.
The minimum number of years of job related experience required by this job is:
List any specialized training or unique skills required:
Hardware, software and technical background in IT field.
Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Junior It Help Desk - Windows
By SimVentions At Locust Grove, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Woodbridge, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Manassas, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Thornburg, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

Junior It Help Desk - Windows
By SimVentions At Spotsylvania Courthouse, VA, United States

Telework: None Ability to obtain a Secret Clearance (US Citizenship Required) Experience : Junior - 2 Years required IT Help Desk Support Specialist II As an IT Help Desk Specialist II, the candidate ...

It - Help Desk Support / Desktop Support - Phoenix Az
By Sumeru Solutions At Phoenix, AZ, United States

Title: Desktop Support Specialist Duration: 24 Months Location: Phoenix AZ Job Description: Provide first level support for all end-users. Troubleshoot and resolve hardware, software and ...

It Technical Help Desk 2
By Aditi Consulting At United States
- Organizational Incident Management experience
- Management and facilitation of Incident reporting for Dealer eSites availability.
- Additional duties as assigned by ITSM Operations management.
Incidents reporting for dealers. Incident & Problem management.
- Requires a college or university degree, technical certification or equivalent experience.
- Manage Dealer eSites incidents to drive incident resolution and Mean Time To Repair (MTTR) metrics.
It Help Desk/Service Coordinator
By PRI Technology At Litchfield County, CT, United States
Knowledge of the ITIL framework and experience implementing ITIL (or similar) standards in a Help Desk environment is preferred.
Promotes strong customer service values, creative problem solving, continuous process improvement, collaboration, and strong communication skills within the Support Services team.
Coordinates resources to assist Audiovisual and Media IT staff in the support of classroom technologies.
Leads computer refresh rollouts in collaboration with the Director of IT User services.
Takes the lead on the 3rd party relationship with outside MSP
Develops strong relationships at all levels of the organization and across academic and administrative departments to improve communication and trust.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Part-Time It Help Desk Specialist - Remote ($19.52 / Hour)
By Talentify.io At United States
Familiarity with contact center management database
1+ years of related experience
Experience troubleshooting software and hardware issues
Previous experience working with a ticketing system
Background Investigation, Credit Check, eQIP Suitability, and Skills Assessments Required
Respond to incoming service calls and/or self-service ticketing queues to provide accurate information
Security Administrator/It Help Desk
By Corestaff Services At United States
We are seeking Remote Security Administrator/ IT Help Desk for a contract role.
• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.
Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access
• Provision/de-provision Plan Service Center user ID access
• Trouble basic complex access issues Quality Control check work being completed
• Adhere to established time standards and maintain standard productivity and quality levels
It Help Desk Jobs
By monday.com At New York, United States
Exceptional organizational and time management skills
Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote within SLAs.
Working knowledge of A/V conferencing systems (Zoom, Crestron)
Customer service oriented, strong communication skills and ability to work in fact paced environment
Excellent analytical and problem solving skills with attention to details
Advanced troubleshooting and multi-tasking skills
It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Agent - Remote
By Learning Care Group, Inc. At , Novi, 48375
Proficient time management, organizational skills, and ability to meet established deadlines.
Other Skills and Abilities Qualifications
Ability to determine ticket priority based on standard operating procedure or input from the management
At least 1 year of multi-tiered support experience preferred.
Excellent customer service skills with both internal and external customers.
Effective communication skills, written, verbal and interpersonal.
It Help Desk - Remote
By Precision Staffing Services At , Cincinnati $16.50 an hour

Employment Type: Temp to Hire

It Help Desk Support Specialist
By Holland & Knight LLP At , Remote $22.90 - $34.30 an hour
3-5 years’ experience performing level one help desk support working as part of a corporate help desk/IT team
Basic Technical Certification (A+, networking, MCP, etc.)
Strong customer service, can-do attitude, with good follow-through skills
Possess proven analytical and problem solving skills
Excellent written and verbal communication skills
Benefits may vary by position and office.
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Help Desk Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and providing solutions to technical problems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Help Desk Support job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of IT service desk software
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is IT Help Desk Support job Qualifications?

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Previous experience in a help desk or customer service role

What is IT Help Desk Support job Knowledge?

• Knowledge of Windows, Mac, and Linux operating systems
• Knowledge of networking protocols and technologies
• Knowledge of computer hardware and peripherals
• Knowledge of software applications and troubleshooting

What is IT Help Desk Support job Experience?

• Previous experience in a help desk or customer service role
• Experience with IT service desk software
• Experience with remote support tools

What is IT Help Desk Support job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve technical issues
• Provide technical support and guidance to customers