Security Administrator/It Help Desk

We are seeking Remote Security Administrator/ IT Help Desk for a contract role.

Schedule: 8-5 MT. Contract until 3/31/2024

Responsibilities:

• Provision/de-provision Plan Service Center user ID access

• Trouble basic complex access issues Quality Control check work being completed

• Adhere to established time standards and maintain standard productivity and quality levels

• Process and manage work coming in through all channels including tickets, emails, phone calls, etc.

• Develop and maintain technical documentation

• Provide training and support for newer team members

• Other duties as assigned

Required experience, Service Desk, Active Directory, Service Now Ticketing and SalesForce Access

#CSREMOTE