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Help Desk Analyst Jobs in Arkansas

It Help Desk Analyst I
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
It Help Desk Analyst Ii
By Subsplash At United States
Hands-on experience with implementing and supporting Okta or other identity management systems
2+ years of IT Help Desk experience
Strong interpersonal skills with a positive, outgoing, high energy attitude
Experience with Google Workspace and an interest in its administration
Some experience with Automation & Scripting Mac and Linux environment
Hands-on experience supporting Mac, Linux, and Windows
Help Desk Analyst - Remote ($20.00 - $26.76 / Hour)
By Talentify.io At United States
Strong focus on customer service and exceptional communication skills.
Answers and documents all help desk calls related to specific software applications for assigned area.
Provides end-user support for specific software applications.
Assists with hardware issues as needed.
Creates and terminates new users in Active Directory related to specific software applications.
Creates and updates user security access.
Child Welfare Modernization Help Desk Analyst
By QuantumBricks At United States

Experience In Microsoft Office Required

Job Title: Child Welfare Modernization Help Desk Analyst

Remote: Help Desk Analyst //Pay Rate: $28.67/Hr
By Stellar Professionals At United States
Experience working in a Help Desk environment
Associate Degree and 3 years of help desk experience or High School Diploma and 5 years of help desk experience
Applicant must have 5 years of relevant experience with the following:
Night Shift Help Desk Analyst (Mostly Remote) ($60000.00 - $70000.00 / Year)
By Talentify.io At United States
Opportunity to work remotely from the comfort of your own home
Demonstrate knowledge of all Employer programs and services during phone calls
Manage individual expectations by clearly communicating next steps and timing
Participate in training and learning opportunities to expand knowledge
Prior customer service or sales experience
Professional and articulate communication skills
Assoc Analyst, Clinical Informatics- Level 1 Help Desk
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level
Assists in the hardware and software support of clinical, practice management and operational workflows.
Minimum 2 years of experience
Excellent customer service, active listening, and verbal and written communication skills, professional phone voice.
Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software
Experience diagnosing hardware and software issues
Help Desk Analyst Jobs
By Payscale At United States
Skilled at working with a variety of people across all levels of technical prowess.
Bachelor's degree in computer science, or equivalent experience.
Able to trouble shoot with remote desktop tools
Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Access to continued learning & development opportunities with dedicated quarterly learning hours and courses offered via Workramp
A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
Help Desk Specialist (Data Analyst)
By Seneca Resources At Washington DC-Baltimore Area, United States
Education Level: Associates Degree or two (2) years experience working in a Help Desk environment is required
The Help Desk Specialist answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Associates Degree or two (2) years of experience working in Help Desk environment is required
Help Desk Analyst Jobs
By The IT Gigs At Washington DC-Baltimore Area, United States
Project is looking for junior level experience;Must be able to get Public Trust
•No more than 3 years experience in help desk setting
•Analytical skills to resolve complex challenges that require more than following existing operations procedures
•Knowledge of GSA’s or other agency’s ICAM implementation approach, processes, and technical infrastructure
•Knowledge of GSA USAccess credentialing shared service provider tools and procedures
•Knowledge of ICAM-implementation help desk support
Help Desk Analyst With Health Care Exp - 100% Remote
By Smart Caliber Technology At United States

Has often applied this competency to new situations, needing minimal guidance to perform successfully in most cases

Understands and can discuss the application and implications of changes to processes, policies, and procedures in this area

Help Desk Analyst (Level 1)
By Powersolv, Inc. At United States
Develop and maintain Knowledge Articles
Must be a High School Graduate or equivalent CompTIA A+, Security + or Network + certification HDI Certification a plus.
Answer, validate and triage incoming phone-in Incidents and Requests from Internal employees.
Process, validate and triage email submitted Incidents and Request from Internal employees.
Review and validate ticket information on self-service ticket submissions routed to the Help Desk
Route and escalate tickets to appropriate support teams.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Help Desk Analyst to join our team and provide excellent customer service. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you are a motivated individual with a passion for technology, this could be the perfect job for you!

A Help Desk Analyst is a customer service professional who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their inquiries.

What is Help Desk Analyst Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills

What is Help Desk Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience in customer service or technical support

What is Help Desk Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles and practices

What is Help Desk Analyst Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is Help Desk Analyst Responsibilities?

• Provide technical assistance to customers and employees
• Troubleshoot hardware and software issues
• Provide technical support to customers
• Respond to customer inquiries
• Assist customers with their inquiries
• Maintain customer records
• Update customer information