Register
Recruit Create CV

Help Desk Analyst Jobs in Nebraska

Help Desk Analyst (Remote - Nys Only)
By nFrastructure At , Buffalo, Ny
Education, Certifications, & Technology Requirements:
Proficiency in navigating accounts with multiple skill set requirements
We are seeking candidates with the following qualifications and skills:
Zones offers a comprehensive Benefits package
Identifying and/or coordinating hardware and software requests and offering solutions for customer accounts
High School Diploma/GED or equivalent experience
Help Desk Analyst- Atm - Tcr
By M&T Bank At , Buffalo, Ny
High school diploma and a minimum of 2 years’ technology-related experience
One Year of experience in a Call Center environment or Help Desk environment
Problem Ownership- Responsible for recognizing, isolating and coordinating the resolution of all problems impacting ATMTCR Service delivery channel.
High motivational level, proactive performer
This position would have a flex schedule.
Help Desk Analyst - Usstratcom
By Peraton At , Offutt Afb, 68113, Ne $51,000 - $82,000 a year
Exercise independent judgment to suggest/implement automation and process improvements to improve the overall user experience.
Participate in the decision making process and testing to verify system/enterprise level requirements as well as design trade space discussions.
High school diploma or G.E.D. (college degree desired) or 4+ relevant work/ military experience in lieu of BS
Two or more years of technical support experience
CompTIA A+, Network+ or Security+ certifications desired and required within 6 months for hire
Provide Desk-side, phone, and analysis for the Command and Control Facility Windows/RHEL environment.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Help Desk Analyst to join our team and provide excellent customer service. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you are a motivated individual with a passion for technology, this could be the perfect job for you!

A Help Desk Analyst is a customer service professional who provides technical assistance to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical support, and helping customers with their inquiries.

What is Help Desk Analyst Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems
• Ability to work independently and as part of a team
• Excellent communication and problem-solving skills

What is Help Desk Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience in customer service or technical support

What is Help Desk Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles and practices

What is Help Desk Analyst Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is Help Desk Analyst Responsibilities?

• Provide technical assistance to customers and employees
• Troubleshoot hardware and software issues
• Provide technical support to customers
• Respond to customer inquiries
• Assist customers with their inquiries
• Maintain customer records
• Update customer information