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Front Desk Operations Supervisor Jobs in Napa, California

Supervisor Front Desk Jobs
By Sage Hospitality At , Napa $25.50 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
High school education or equivalent experience.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Front Desk Supervisor Jobs
By Marriott International, Inc At , Los Angeles, 90045 $25 an hour

Additional Information Pay: $25.00/hr Job Number 23143446 Job Category Rooms & Guest Services Operations Location The Westin Los Angeles Airport, 5400 West Century Boulevard, Los ...

Front Desk Supervisor Jobs
By Placemakr At San Jose, CA, United States
Manage your team of Guest Experience Associates, ensuring they are well trained, supported and set up to succeed in their roles
Additional duties and responsibilities as assigned
You have a high school diploma and at least 2-5 years of hospitality/concierge experience.
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Create a culture consistent with Placemakr’s core values and world-class quality of service
You are a stellar communicator who can effectively communicate with guests from all walks of life.
Front Desk Supervisor Jobs
By Midas Hospitality At Woodland, CA, United States

Front Desk Supervisor- Comfort Inn: Sacramento, CA Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for ...

Front Desk Supervisor Jobs
By PMP Management At Marina del Rey, CA, United States
Demonstrates organizational skills in the form of prioritization and time management.
Exhibits good communication and listening skills. Speaks clearly and actively listens.
Cleaning responsibilities for front desk area.
Performs any other duties or responsibilities that may be assigned.
Offers suggestions for department performance/policy/procedures improvement. Intervenes to correct problems as they occur.
Maintain guest/member files and assist the Executive Office in auditing Resident and Member files when necessary.
Front Desk Supervisor Jobs
By Marriott International, Inc At , Los Angeles, 90015, Ca $24.70 - $27.45 an hour

Additional Information Pay: $24.70 to $27.45/hr Job Number 23095971 Job Category Rooms & Guest Services Operations Location JW Marriott Los Angeles L.A. LIVE, 900 West Olympic Boulevard, Los ...

Front Desk Supervisor Jobs
By Four Seasons At , San Francisco, Ca $32.50 an hour
Knowledge of property management systems required . Opera and Delphi knowledge preferred.
Act as Manager-on-Duty during morning, afternoon and/or overnight shifts to support the management operation.
Four Seasons offers an award winning work environment and an excellent benefits package which includes:
Viable candidates must have a minimum of one year experience in a supervisory role in an upscale/luxury environment.
Assertive individuals with experience in handling internal and external conflict are preferred .
Above average communication skills - both written and oral - are required .
Supervisor Front Desk Jobs
By Hilton Grand Vacations At , South Lake Tahoe, 96150, Ca $17.31 - $35.10 an hour
Other duties as assigned by management.
HGV Now Offers Day One Team Member Benefits!
Promote the Hilton Grand Vacation services and provide recognition and benefits to all present members.
Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Manager/Supervisors for handling.
Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.
Front Desk Supervisor Jobs
By San Diego Mission Bay Resort At , San Diego, 92109, Ca From $22.15 an hour

Description: We are stepping up our game at the new, water-front, full service 357 room San Diego Mission Bay Resort on beautiful Mission Bay and want you to be part of it! Completely renovated, ...

Supervisor-Front Desk Jobs
By Marriott International, Inc At , Los Angeles, 90015, Ca $24.70 - $27.45 an hour

Número de Empleo 23058767 Categoría de Empleo Rooms & Guest Services Operations Ubicación JW Marriott Los Angeles L.A. LIVE, 900 West Olympic Boulevard, Los Angeles, California, United States ...

Front Desk Supervisor Jobs
By Excel Hotel Group At Chatsworth, CA, United States
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews.
Updates, maintains, monitors and prepares group information and requirements, including relaying the appropriate information to relevant departments.
1-2 years customer service experience.
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Front Desk Supervisor Jobs
By Sage Hospitality Group At Pittsburgh, PA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By Omni Hotels & Resorts At Dallas, TX, United States
To be experienced with various guest scenarios.
To be familiar with all hotel facilities and offerings.
Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
Broad knowledge of Epitome, Synergy and Vingcard systems.
Previous front desk experience at a luxury hotel preferred.
Previous cash handling experience required.
Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Candlewood Suites New York City- Times Square At , New York, 10018 $21 an hour
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Assistant Front Office Manager – Front Office Manager – Assistant General Manager
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Lihue, 96766

JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property ...

Front Desk Supervisor Jobs
By Holiday Inn Express of Woodbridge At , Avenel, 07001
Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role
Opera experience is a plus
Effectively assist guests with check-in, check-out, and managing reservations
Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
Collaborate with fellow team members and other hotel departments to promote a positive work environment
Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
Front Desk Supervisor - Mountain Modern Motel
By The Yarrow Group At Wyoming, United States
Assist in training and performance management of front desk agents.
Comfortable using Property Management Systems and other pertinent software as assigned
Must have minimum of two-years front desk experience.
Strong background of supervisory experience.
Possess excellent verbal and written communication skills.
Closely monitor front desk operations including: reservations, check-ins, check-outs, upgrades, room moves, billing, and guest follow-up.
Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Breckenridge, 80424

Expected Fill Date 8/26/23 JOB SUMMARY Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure ...

Front Desk Supervisor Jobs
By Navy Exchange Service Command At , Millington $36,751 - $44,000 a year
Acts as the resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE:
Ensures security measures are maintained at all times. Ensures guest privacy is maintained at all times.
Supervises front desk operations and reservations including cashiering, reservations, and room assignments to maximize occupancy.
Supervises three or more NF-2 front desk personnel.
Trains, instructs, and supervises personnel assigned to the Front Desk both in a formal training setting and on the job training.
Front Desk Supervisor Jobs
By Remington Hotels At , East Elmhurst, 11369 $23 - $25 an hour
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Ability to calmly work with high demand and/or upset guests
High work ethic and self-initiative
Front Desk Supervisor Jobs
By Marriott Vacations Worldwide At , Fountain Hills, 85268

JOB SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their ...

Supervisor Front Desk Jobs
By Hilton Grand Vacations At , Kissimmee
Other duties as assigned by management.
HGV Now Offers Day One Team Member Benefits!
Promote the Hilton Grand Vacation services and provide recognition and benefits to all present members.
Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Managers/Supervisors for handling.
Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.
Security And Front Desk Operations Manager
By CareOregon At , Portland, 97204 $87,140 - $104,435 a year
Knowledge, Skills and Abilities Required
Oregon Department of Public Safety Standards and Training (DPSST) Executive Manager Certification
Manage security program development, communication and implementation across all CareOregon facilities.
Develop and maintain relationships with local partners to monitor community vulnerabilities and criminal activity trends.
Conduct organization-wide physical security assessments and engage senior leadership on proposed strategies for mitigating identified vulnerabilities.
Manage access to all CareOregon facilities; coordinate video surveillance and access control systems.
Front Desk Operations Supervisor
By Marriott International, Inc At , Providence, 02903

Additional Information Front Desk Supervisor Job Number 23144837 Job Category Rooms & Guest Services Operations Location Aloft Providence Downtown, 191 Dorrance Street, Providence, ...

Front Desk Supervisor Jobs
By The University of Mississippi At , University, 38677
Updates Property Management System (PMS) with current room types, descriptions, rates and posting codes.
Maintains Property Management System (PMS) with current room types, descriptions, rate and posting codes.
Assists in hiring, training, and on-going supervision of the front desk staff.
Provides feedback to front desk staff on performance, maintains performance documentation and conducts annual performance review evaluations .
Develops and maintains work schedules of the front desk staff.
Creates guest accounts, applies payments, and reconciles any erroneous transactions on guest folios and takes necessary actions to resolve guest grievances.
Front Desk Supervisor Jobs
By Sage Hospitality At , Teton Village $24 - $27 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
High school education or equivalent experience.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Scottsdale, 85255, Az

JOB SUMMARY Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to ...

Front Desk Supervisor Jobs
By Westgate Resorts At , Orlando, 32836, Fl $18 an hour
Greets, registers, assigns rooms to guests, and inputs information into the property management system
Checks guests out of property management and phone system.
Comprehensive health benefits – medical, dental and vision
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Schedules and directs Front Office team members as needed
Front Desk Supervisor Jobs
By Westgate Resorts At , Myrtle Beach, 29577, Sc
Greets, registers, assigns rooms to guests and inputs information into property management system.
Checks guests out of property management and phone system.
Serves as Manager of Duty in the absence of the General and Front Office Manager.
Comprehensive health benefits – medical, dental and vision
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance

Are you an experienced professional looking for a new challenge? We are looking for a Front Desk Operations Supervisor to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the front desk operations, ensuring that all guests receive the highest level of service. If you have excellent communication and organizational skills, and a passion for customer service, this could be the perfect job for you!

Front Desk Operations Supervisor Job Skills:

• Excellent customer service skills
• Ability to multi-task and prioritize
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Front Desk Operations Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or customer service environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Excellent customer service skills

What is Front Desk Operations Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Operations Supervisor Job Experience?

• Previous experience in a hotel or customer service environment
• Previous experience in a supervisory role
• Previous experience in a fast-paced environment

What is Front Desk Operations Supervisor Job Responsibilities?

• Supervise front desk staff and ensure quality customer service
• Ensure compliance with hotel policies and procedures
• Handle customer