Front Desk Supervisor Jobs

What you will be doing $23 - 25hr

• Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
• Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
• Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
• Accurately check AM and PM discrepancy reports.
• Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.

What we are looking for

• High work ethic and self-initiative
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Ability to calmly work with high demand and/or upset guests
• May be required to work varying schedules to include nights, weekends, and holidays

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled