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Customer Desktop Support Jobs in Bowie, Texas

Desktop Support Jobs
By Robert Half At Greater Boston, United States

Desktop Support Technician or Help Desk Technician - Full Time Job Opportunity

Customer Support Engineer Jobs
By Method At Austin, TX, United States
5+ years of experience in a customer support engineering role ideally managing relationships with fintech and/or API-focused companies
Experience in Financial Services / FinTech.
Experience working at a smaller stage company / start-up environment
Act as a Method Subject Matter Expert (SME) by being embedded with our Engineering and Customer Success Team
Diagnose and troubleshoot customer technical problems effectively
Identify patterns and contribute to product and system improvements
Desktop Support Engineer Jobs
By Arthur Grand Technologies At San Antonio, Texas Metropolitan Area, United States
IT helpdesk (Service desk support, ITIL certification)
1+ years PC support experience, 6+ months call center support
1+ years of experiencesupporting PC operating systems including Windows 7 and Windows 10
L2 Helpdesk/Service Desk Support Engineer
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
+1 (757)-606-8527 / +1 (571)-438-9622
Desktop Support Engineer Jobs
By JobRialto At Dallas, TX, United States
Ability to understand and speak the language of business. Self-management skills.
Experience with Cleanroom protocols and procedure (preferred)
Listening skills, verbal communication skills, customer service skills, problem-solving skills, teamwork skills.
Very good communication and customer related skills.
Follow standard Service Desk procedures.
Provide courteous customer support to users through phone, walk in, and ticket requests.
Desktop Support Engineer Jobs
By Tech Domain At Austin, TX, United States

We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day ...

Desktop Support Engineer Jobs
By Revature At Katy, TX, United States
Knowledge of PC components and their respective interface requirements.
• Conventional Device Data Management, Backup and Restore
• Patching, Upgrades, and Software Management
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems
• Support Remote Capture and Control Tool
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Support Coordinator Jobs
By TimelyCare At Dallas-Fort Worth Metroplex, United States
Strong time management skills, with the ability to manage competing priorities.
Supporting our care coordination, case management, basic needs, and crisis support teams with intakes, follow-ups, social network monitoring, and urgent matters.
Prior customer support, care coordination, and/or crisis service experience in a remote environment
Develop a strong understanding and knowledge of the organization’s product, services, and processes to support patients and providers.
Use analytical skills to troubleshoot various systems and provide technical answers related to our TimelyCare platform.
Experience with Zendesk and Dialpad, preferred.
Desktop Support Engineer Jobs
By NavTech Consulting At Irving, TX, United States
- Experience with mobile VPN and remote access
- Strong organizational skills and attention to detail
- Working knowledge of Microsoft 365
- Working knowledge of VoIP communications
The candidate MUST possess the following:
- Personable and comfortable working and communicating with all levels of employees
Customer Support Coordinator Jobs
By Southern Company At , Atlanta, 30309, Ga
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Must possess excellent customer service, decision making, time management, phone interpersonal and communication skills.
Maintain working knowledge of all Resource Management and Field Operations processes around work generation, assignment, and completion.
1 – 3 years Customer Service and Data Entry Experience
Ability to professionally represent Resource Management and Southern Company Gas, including professional interactions with executives, managers, peers, business partners, and customers.
Demonstrate experience in taking initiative and being a self-starter in day-to-day responsibilities as well as working through changing priorities.
Senior Desktop Support Jobs
By All Lines Technology At Addison, TX, United States
Excellent verbal and written communication skills; ability to communicate effectively with end-users and management.
Strong Personal Computing Skills and knowledge of Microsoft Office applications
Five years of experience in supporting personal computers and end-users.
Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
Demonstrated problem-solving and work prioritization skills. Must be both team-oriented and self-motivated.
Knowledge of desktop and network operating systems
Us Desktop Support Tech
By Carenet Health At , San Antonio, 78230, Tx
Providing technical support to primary office site, remote offices and home office/remote workers.
Install, configure, and manage or troubleshoot Windows 10, Windows 11, Mac OS workstations/Laptops, printers, and applications on workstations.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Supports and develops other team members by providing advice, coaching and educational opportunities.
Experience preferred in the areas of software development, web application architecture, service-oriented architecture, and network architecture.
Any industry applicable certification (A+, MCP, etc.) would also help distinguish candidates.
Customer Support Coordinator Jobs
By TimelyMD At , Dallas-Fort Worth, Tx
Strong time management skills, with the ability to manage competing priorities
Prior customer service experience in a remote environment
Use analytical skills to troubleshoot various systems and provide technical answers as it relates to our TimelyCare platform.
Experience with Zendesk and Dialpad, required
Excellent customer service skills with strong verbal and written communication skills (bilingual a plus, but not required)
Customer Experience Associate/Customer Support Coordinato
Desktop Support Intern Jobs
By Reynolds and Reynolds At , Houston, 77001, Tx

Basic PC Setup and configuration knowledge

PAID INTERNSHIP - HOUSING NOT PROVIDED

Desktop Support Jobs
By Cognizant At , Houston, Tx
Empowering team members with skills to improve their confidence product knowledge and communication skills
Create an inspiring team environment with an open communication culture
Make sure the team goals are clear
Delegate responsibility/tasks and set deadlines
Oversee the day-to-day operation/activities for the sites in your region
Listen to team members’ feedback and assist them to resolve any issues or conflicts
Director Customer Support Jobs
By Jobot At Irving, TX, United States
Excellent leadership and people management skills, with the ability to inspire and motivate a team.
Lead and manage a team of customer support professionals to deliver exceptional customer service.
Identify and implement process improvements to enhance the customer experience and drive operational efficiency.
Must have experience in a process driven business environment, with proven score card metric / KPI - based results
Manage the customer support budget and ensure resources are allocated effectively to meet customer needs.
Strong knowledge of LEAN, Six Sigma, TQM, Manufacturing Customer Service, Operations, and Supply Chain practices.
Desktop Support Intern Jobs
By Reynolds and Reynolds At , College Station, 77840, Tx

Basic PC Setup and configuration knowledge

PAID INTERNSHIP - HOUSING NOT PROVIDED

Desktop Support Supervisor Jobs
By Adams County Colorado At , Westminster, Co $85,617 - $98,460 a year
Plan and manage the daily and recurring tasks and projects of Desktop Support
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Perform other related duties and responsibilities as required.
Strong analytical and problem-solving abilities.
Sheriff's and Coroner's Office positions are not currently eligible for Remote/Hybrid work options
Supervise the members of the Desktop Support Team
Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Viirtue, Inc. At St Petersburg, FL, United States

Job Description Job Listing: Support Director at Viirtue Inc. Are You the Nerdy, Fun-loving Leader We've Been Searching For? About Viirtue Inc. We're the venture backed pioneers of a proprietary ...

Desktop Support Engineer Jobs
By Axiom Technologies At Horsham, PA, United States
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Hands on Experience on Networking and Data Centre.
Basic knowledge of SOE and group policies
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Desktop Support Jobs
By SysMind At Batesville, IN, United States

Provide onsite and desk side support services to end users. Build, configuring and troubleshoot Install "Gold" image on Customer PC and laptop applications and hardware components. Support meeting ...

Desktop Network Support Jobs
By Tech Domain At Sioux Falls, SD, United States

• Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

• Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting.

Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Desktop Support Jobs
By Laiba technology At New York City Metropolitan Area, United States
Responsible for end user hardware/software procurement, inventory and allocation management
Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
Experience providing remote fault analysis, via verbal communication and IT remote control tools.
2nd\3rd line desktop support experience
Strong Microsoft Windows o\s experience – Especially for Windows XP
2nd line fault analysis and experience of Outlook 2003/2007/2010
Desktop Support Engineer Jobs
By Tech Domain At Springfield, Massachusetts Metropolitan Area, United States

• Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

• Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting.

Desktop Support Technicians Jobs
By Cogliano IT Staffing At Hesston, KS, United States

Candidate Requested Minimum Qualifications And Skills

Minimum Of 18 Months Years Of IT Experience.

Desktop Support (Part-Time) Starts Immediately
By Bayforce At Florida, United States
Ability to learn all our internal tools for client management to remediate issues.
Experience working with Network Engineers
Onsite Desktop support at client 2 days per month
Receiving new machines and getting them imaged and configured for deployment and inventory tracking.
Document all work as completed and communicate findings with POC.
5+ years in a desktop support role
Desktop Support Technologist Jobs
By New York University At , New York, 10012 $67,500 - $82,500 a year

Required Skills, Knowledge and Abilities:

Preferred Skills, Knowledge and Abilities:

Customer Support Technician Jobs
By University of Kansas At , Lawrence, 66045 $38,000 - $42,000 a year
Experience with educational assessment systems
High school diploma/GED and one year of relevant experience
Experience providing technical support via phone, email and chat.
Working knowledge of MS Office Suite including Excel, Word and Outlook
Basic working knowledge different operating systems such as Windows, MacOS, iOS/iPadOS, and ChromeOS
Excellent writing and verbal communication skills
Desktop Support Engineer Jobs
By Accuro At Maple Grove, MN, United States
Experience in installation of Microsoft System Configuration Manager 2007-2012.
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Experience creating collections, packages, applications within SCCM
Should have strong experience in SCCM 2007 & 2012
Experience in deploying, troubleshooting, and managing Windows devices
Experience in supporting Windows Server 2012, 2016, 2019
Customer Support Technician Jobs
By Cartelux At , Remote
Familiarity with task management - Trello, Jira
If you're a self-managed, talented professional with exceptional relationship skills, we want to hear from you!
Understanding and experience of Responsive CSS and it’s frameworks, and their associated quirks
Experience as a content administrator managing complex CMS'
Experience with Javascript and MySQL
Experience with Google+ Facebook ads suite and analytics +
Desktop Support Representative I
By SchoolsFirst FCU At , Riverside, 92507 $24.66 - $35.75 an hour
1-3 years related experience in a service industry required
License/Certifications - Must have a valid California driver’s license and insurance
Responsible for completing related desktop support project-based work.
Develops and maintains technical documentation associated with troubleshooting hardware and software issues.
Responsible for answering overflow Service Desk calls.
Supports desktop and mobile phones, wireless device deployment and video conferencing equipment.
Desktop Support.........remote Jobs
By Veridian Tech Solutions, Inc. At United States
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Desktop Support Engineer Jobs
By Radley James At New York City Metropolitan Area, United States
Manage requests and incidents in a timely and organised manner.
5+ years experience working as a Desktop/IT Support Engineer
Strong knowledge of the Windows stack (Windows 10, Windows server 2012+, O365, AD, OneDrive etc).
Provide 24/5 support for both onsite and global business users
Work with L2 and L3 teams to help troubleshoot more complex tasks.
Proactively automate common tasks to improve efficiency.
Desktop Support L1 Jobs
By Iron Systems At , Chicago
Strong knowledge of iMac Device:
Scan and defragment disk drives
Update virus definitions, scan for spyware
Update system and application drivers
Run battery diagnostics, report on disk drive status
Re-image laptops (Windows and Mac)

Are you looking for an exciting opportunity to provide customer desktop support? We are looking for a motivated individual to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to customer satisfaction, this could be the perfect job for you!

Overview of Customer Desktop Support Customer Desktop Support is a technical support role that provides assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Customer Desktop Support Customer Desktop Support is responsible for providing technical assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Customer Desktop Support is responsible for responding to customer inquiries in a timely and professional manner. They must be able to diagnose and troubleshoot technical issues, and provide solutions to customers. They must also be able to configure and install new systems, and provide technical advice and guidance. Customer Desktop Support must be able to work independently and as part of a team. They must be able to work in a fast-paced environment, and be able to handle multiple tasks simultaneously. Skills Required for Customer Desktop Support
• Excellent customer service skills
• Strong technical background
• Ability to diagnose and troubleshoot technical issues
• Ability to configure and install new systems
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
Qualifications for Customer Desktop Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service
• Experience in technical support
Knowledge Required for Customer Desktop Support
• Knowledge of computer hardware and software
• Knowledge of operating systems
• Knowledge of networking and security
• Knowledge of customer service principles and practices
Experience Required for Customer Desktop Support
• Previous experience in technical support
• Previous experience in customer service
• Previous experience in troubleshooting hardware and software issues
Responsibilities of Customer Desktop Support
• Respond to customer inquiries in a timely and professional manner
• Diagnose and troubleshoot technical issues
• Configure and install new systems
• Provide technical advice and guidance
• Work independently and as part of a team
• Work in a fast-paced environment
•