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Customer Desktop Support Jobs in Texas

Desktop Support Jobs
By Robert Half At Greater Boston, United States

Desktop Support Technician or Help Desk Technician - Full Time Job Opportunity

Customer Support Engineer Jobs
By Method At Austin, TX, United States
5+ years of experience in a customer support engineering role ideally managing relationships with fintech and/or API-focused companies
Experience in Financial Services / FinTech.
Experience working at a smaller stage company / start-up environment
Act as a Method Subject Matter Expert (SME) by being embedded with our Engineering and Customer Success Team
Diagnose and troubleshoot customer technical problems effectively
Identify patterns and contribute to product and system improvements
Desktop Support Engineer Jobs
By Arthur Grand Technologies At San Antonio, Texas Metropolitan Area, United States
IT helpdesk (Service desk support, ITIL certification)
1+ years PC support experience, 6+ months call center support
1+ years of experiencesupporting PC operating systems including Windows 7 and Windows 10
L2 Helpdesk/Service Desk Support Engineer
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
+1 (757)-606-8527 / +1 (571)-438-9622
Desktop Support Engineer Jobs
By JobRialto At Dallas, TX, United States
Ability to understand and speak the language of business. Self-management skills.
Experience with Cleanroom protocols and procedure (preferred)
Listening skills, verbal communication skills, customer service skills, problem-solving skills, teamwork skills.
Very good communication and customer related skills.
Follow standard Service Desk procedures.
Provide courteous customer support to users through phone, walk in, and ticket requests.
Desktop Support Engineer Jobs
By Tech Domain At Austin, TX, United States

We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day ...

Desktop Support Engineer Jobs
By Revature At Katy, TX, United States
Knowledge of PC components and their respective interface requirements.
• Conventional Device Data Management, Backup and Restore
• Patching, Upgrades, and Software Management
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems
• Support Remote Capture and Control Tool
Customer Support Jobs
By REPAIRIFY, INC. At Plano, TX, United States
Minimum of High School Diploma
Basic account billing and/or customer service background preferred.
Proficiency in QuickBooks a plus.
Customer Support Coordinator Jobs
By TimelyCare At Dallas-Fort Worth Metroplex, United States
Strong time management skills, with the ability to manage competing priorities.
Supporting our care coordination, case management, basic needs, and crisis support teams with intakes, follow-ups, social network monitoring, and urgent matters.
Prior customer support, care coordination, and/or crisis service experience in a remote environment
Develop a strong understanding and knowledge of the organization’s product, services, and processes to support patients and providers.
Use analytical skills to troubleshoot various systems and provide technical answers related to our TimelyCare platform.
Experience with Zendesk and Dialpad, preferred.
Desktop Support Engineer Jobs
By NavTech Consulting At Irving, TX, United States
- Experience with mobile VPN and remote access
- Strong organizational skills and attention to detail
- Working knowledge of Microsoft 365
- Working knowledge of VoIP communications
The candidate MUST possess the following:
- Personable and comfortable working and communicating with all levels of employees
Customer Support Coordinator Jobs
By Southern Company At , Atlanta, 30309, Ga
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Must possess excellent customer service, decision making, time management, phone interpersonal and communication skills.
Maintain working knowledge of all Resource Management and Field Operations processes around work generation, assignment, and completion.
1 – 3 years Customer Service and Data Entry Experience
Ability to professionally represent Resource Management and Southern Company Gas, including professional interactions with executives, managers, peers, business partners, and customers.
Demonstrate experience in taking initiative and being a self-starter in day-to-day responsibilities as well as working through changing priorities.
Senior Desktop Support Jobs
By All Lines Technology At Addison, TX, United States
Excellent verbal and written communication skills; ability to communicate effectively with end-users and management.
Strong Personal Computing Skills and knowledge of Microsoft Office applications
Five years of experience in supporting personal computers and end-users.
Excellent customer service skills including telephone techniques, listening skills, sense of urgency and enthusiasm.
Demonstrated problem-solving and work prioritization skills. Must be both team-oriented and self-motivated.
Knowledge of desktop and network operating systems
Us Desktop Support Tech
By Carenet Health At , San Antonio, 78230, Tx
Providing technical support to primary office site, remote offices and home office/remote workers.
Install, configure, and manage or troubleshoot Windows 10, Windows 11, Mac OS workstations/Laptops, printers, and applications on workstations.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Supports and develops other team members by providing advice, coaching and educational opportunities.
Experience preferred in the areas of software development, web application architecture, service-oriented architecture, and network architecture.
Any industry applicable certification (A+, MCP, etc.) would also help distinguish candidates.
Customer Support Coordinator Jobs
By TimelyMD At , Dallas-Fort Worth, Tx
Strong time management skills, with the ability to manage competing priorities
Prior customer service experience in a remote environment
Use analytical skills to troubleshoot various systems and provide technical answers as it relates to our TimelyCare platform.
Experience with Zendesk and Dialpad, required
Excellent customer service skills with strong verbal and written communication skills (bilingual a plus, but not required)
Customer Experience Associate/Customer Support Coordinato
Desktop Support Intern Jobs
By Reynolds and Reynolds At , Houston, 77001, Tx

Basic PC Setup and configuration knowledge

PAID INTERNSHIP - HOUSING NOT PROVIDED

Desktop Support Jobs
By Cognizant At , Houston, Tx
Empowering team members with skills to improve their confidence product knowledge and communication skills
Create an inspiring team environment with an open communication culture
Make sure the team goals are clear
Delegate responsibility/tasks and set deadlines
Oversee the day-to-day operation/activities for the sites in your region
Listen to team members’ feedback and assist them to resolve any issues or conflicts
Director Customer Support Jobs
By Jobot At Irving, TX, United States
Excellent leadership and people management skills, with the ability to inspire and motivate a team.
Lead and manage a team of customer support professionals to deliver exceptional customer service.
Identify and implement process improvements to enhance the customer experience and drive operational efficiency.
Must have experience in a process driven business environment, with proven score card metric / KPI - based results
Manage the customer support budget and ensure resources are allocated effectively to meet customer needs.
Strong knowledge of LEAN, Six Sigma, TQM, Manufacturing Customer Service, Operations, and Supply Chain practices.
Desktop Support Intern Jobs
By Reynolds and Reynolds At , College Station, 77840, Tx

Basic PC Setup and configuration knowledge

PAID INTERNSHIP - HOUSING NOT PROVIDED

Desktop Support Supervisor Jobs
By Adams County Colorado At , Westminster, Co $85,617 - $98,460 a year
Plan and manage the daily and recurring tasks and projects of Desktop Support
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Perform other related duties and responsibilities as required.
Strong analytical and problem-solving abilities.
Sheriff's and Coroner's Office positions are not currently eligible for Remote/Hybrid work options
Supervise the members of the Desktop Support Team

Are you looking for an exciting opportunity to provide customer desktop support? We are looking for a motivated individual to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to customer satisfaction, this could be the perfect job for you!

Overview of Customer Desktop Support Customer Desktop Support is a technical support role that provides assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Customer Desktop Support Customer Desktop Support is responsible for providing technical assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Customer Desktop Support is responsible for responding to customer inquiries in a timely and professional manner. They must be able to diagnose and troubleshoot technical issues, and provide solutions to customers. They must also be able to configure and install new systems, and provide technical advice and guidance. Customer Desktop Support must be able to work independently and as part of a team. They must be able to work in a fast-paced environment, and be able to handle multiple tasks simultaneously. Skills Required for Customer Desktop Support
• Excellent customer service skills
• Strong technical background
• Ability to diagnose and troubleshoot technical issues
• Ability to configure and install new systems
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
Qualifications for Customer Desktop Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service
• Experience in technical support
Knowledge Required for Customer Desktop Support
• Knowledge of computer hardware and software
• Knowledge of operating systems
• Knowledge of networking and security
• Knowledge of customer service principles and practices
Experience Required for Customer Desktop Support
• Previous experience in technical support
• Previous experience in customer service
• Previous experience in troubleshooting hardware and software issues
Responsibilities of Customer Desktop Support
• Respond to customer inquiries in a timely and professional manner
• Diagnose and troubleshoot technical issues
• Configure and install new systems
• Provide technical advice and guidance
• Work independently and as part of a team
• Work in a fast-paced environment
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