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Desktop Support Jobs

Company

Laiba technology
Address New York City Metropolitan Area, United States
Employment type CONTRACTOR
Salary
Expires 2023-09-24
Posted at 8 months ago
Job Description

:

  • Responsible for coordination with other service teams for incident resolution and request provisioning
  • Responsible for end user hardware/software procurement, inventory and allocation management
  • Responsible for end user hardware/software installation, trouble-shooting and maintenance
  • Fault analysis for Microsoft Office Suite 2007/2010
  • Strong Microsoft Windows o\s experience – Especially for Windows XP
  • Provide desk side support to departments .
  • Outstanding presentation & communication
  • 2nd line fault analysis and experience of Outlook 2003/2007/2010
  • Blackberry Support
  • Outstanding customer service
  • Active Directory user account administration experience.
  • 2nd\3rd line desktop support experience
  • Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
  • Experience providing remote fault analysis, via verbal communication and IT remote control tools.