Group Customer Care Associate
By Bankers Fidelity Life Insurance Cor At , Atlanta, 30319, Ga
Group Insurance and/or Voluntary Benefits Insurance experience are required
Minimum of 3 years of general corporate office experience required;
Bachelor’s Degree or equivalent previously related work experience desired;
Minimum of 2 years’ experience in customer service
Strong verbal / written communication and organizational skills to effectively communicate and interact with all levels and functions within the organization
Excellent planning and organizational skills and above average trouble-shooting ability
Customer Care Coordinator/Claims
By American Floor and Home At , Honolulu, 96819, Hi
Excellent interpersonal, verbal, and written communication skills
Willingness and ability to perform all required job duties and additional duties as needed
A rich benefit package that includes paid leaves, medical/dental plans, 401k plan, flexible spending accounts, employee discounts, and more.
Pay Range: Depending on Experience
We believe that our employees are our greatest assets so we offer:
A positive team player who has the willingness to work with and assist others and can also work independently
Claims/Customer Care Specialist-Tpa
By Medical Mutual of Ohio At ,
Assists with projects as directed by management.
Bachelors' Degree in Business Administration, Communications or related field preferred, but will consider collective experience, training and education.
Associates Degree in Business Administration, Communications or related field or equivalent combination of training and experience.
1 year customer service and/or claims experience, preferably in a call center in the health insurance industry.
Healthcare field certification a plus (e.g. medical terminology, certified coder/biller).
Basic knowledge of health insurance products and medical terminology.
Claims Associate Jobs
By TheBest Claims Solutions At Dallas, TX, United States

6+ Months of claims handling experience

Solid adjusting background with an understanding of policy coverage, customer service, and auto claims

Customer Care Associate Jobs
By Sharps Medical Waste Services At Houston, TX, United States
3+ years of successful customer service experience.
Experience in any service-related industry is a bonus, but not required.
Proficiency with Microsoft Suite (Word, Excel, Outlook), launching applications and navigating multiple systems preferred, experience with Salesforce a plus.
Paid Training, and Full Benefits
What We Offer To You
Ongoing 1-on-1 coaching sessions with your team lead, team meetings and refresher training.
Claims Associate Jobs
By Jetty At New York, NY, United States
1-2 years of work experience
Prior customer service experience a plus but not required
Experience with Google Suite, Britecore, Zendesk, or Snapsheet is helpful but not required
Reliable and consistent with the desire to provide an outstanding customer experience
Flexible remote work in any US location (keeping east coast hours)
Surety bond and renter's insurance claim intake
Customer Care Associate Jobs
By Expo Marketing Inc At Pennsylvania, United States

Expo marketing Inc first opened our doors in NYC in 2020 and since April 2021 we’ve expanded to Philadelphia to penetrate a new market and fulfil our client’s needs for customer acquisition, retention ...

Remote Customer Care Associate
By Dandelion Travels At Atlanta, GA, United States
Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
Complete and maintain travel certifications
Customer Service experience (1 year or more)
Maintain open communication with clients regarding their travel
Research top travel destinations and curate individualized itineraries
Discuss client travel needs/preferences and create itineraries to fit their preferences
Claims Associate Jobs
By Loadsure At Connecticut, United States
Excellent time management and organisational skills
Background in Claims management or adjusting
Through the use of human-centric technology, we will be a global leader in end-to-end risk management.
Other duties as assigned by your manager
Minimum of 1-2 years of experience within a similar claims or insurance position
Strong analytical and communication skills
Claims Care Associate (Remote Available)
By Lincoln Financial Group At Charlotte, NC, United States
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
A clearly defined career framework to help you successfully manage your career
Competitive 401K and employee benefits
You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.
Training Schedule: Monday – Friday 9:00am – 5:30pm EST 6 weeks (no time off during training).
Regular Part Time Schedule: Must be available to work a 10 hour shift
Customer Care Associate Jobs
By Vero Health Center At West Des Moines, IA, United States
Organized - can effectively manage and prioritize tasks and details
12 flex days and 8 paid holidays
4 weeks or 20 days of Paid time off (PTO) per year
401k plan (after one year of employment)
Customer service rockstar - genuinely enjoys serving the needs of others
Personable - maintains a friendly demeanor and easily builds rapport with others
Customer Care Associate Jobs
By Beekeeper's Naturals At United States
Effective time management, prioritization and multitasking skills
Computer skills, including using a ticketing platform (Gorgias), data entry, website navigation, and other software
At least 1-2 years customer service experience
Excellent communication and interpersonal skills
Keep on top of product and ingredient knowledge as well as processes and procedures
Collaborates internally to implement improvements to customer touch-points to reduce customer experienced friction
Claims Care Coordinator Jobs
By illumifin At , Eden Prairie, 55344, Mn
Associates Degree or equivalent formal training program, or 2 years experience in a medical or insurance environment.
At least 3 years work experience with claims and insurance contract interpretation.
Intermediate level experience with Microsoft Office products.
Experience working with healthcare, long-term disability or long term care claims.
Excellent verbal and written communication skills.
Familiarity with nursing home and home care service providers and service delivery settings
Customer Care Associate Jobs
By Peterson Dental Laboratory At , Delray Beach, 33445, Fl
2+ years’ experience in clinical office
Ability to provide exceptional and personal care; solid communication and follow-through skills
RDA certification but not required
Inbound and outbound calls regarding case details
Assisting case schedulers when high volumes of cases arrive
Dispute resolution (receiving customer complaints and resolving challenges)
Customer Care Associate Jobs
By Premier Property Management LLC At Los Angeles, CA, United States
Bonus points for any previous experience with the continuing education industry
Excellent communication skills (both with customers and colleagues)
Ability to quickly pick up and retain information about acronyms and industry jargon related to continuing education
You offer ideas on how to improve the operations of the business
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Assisting customers through our online chat and support tickets channels
Customer Solutions & Claims Associate
By Nestlé USA At , Seattle, Wa $55,000 - $65,000 a year
2 years’ experience in Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc. is preferred.
Excellent written and verbal communication skills
Well-organized, methodical thinker with excellent decision-making skills
Strong and creative problem-solving skills
Responsibilities and essential job functions include but are not limited to the following:
Receive and submit orders on behalf of customers.
Customer Care Associate Jobs
By Meritage Homes At Irving, TX, United States
A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
Order statements from HOA Management Companies
Manage customer expectations during the construction process through the homeowner orientation.
Manage assigned warranty claims in organized and methodical manner.
Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
Manage warranty reports to assure prompt-professional service to our homeowners.
Claims Associate Jobs
By Loadsure At , Oakville, 06779, Ct
Excellent time management and organisational skills
Background in Claims management or adjusting
Through the use of human-centric technology, we will be a global leader in end-to-end risk management.
Other duties as assigned by your manager
Minimum of 1-2 years of experience within a similar claims or insurance position
Strong analytical and communication skills
Associate Customer Care Specialist - Png/Fayetteville, Nc
By Duke Energy At , Fayetteville, Nc $17 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
New hire onboarding, training, and actual work arrangements will take place virtually/remotely.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
2+ years of customer service experience (may include call center, hospitality, retail, etc.), preferably to include a call center.
Experience promoting products and services, ideally in a call center environment.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Customer Care Associate I
By Prime Therapeutics At , Remote
Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility.
Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls.

Are you looking for an opportunity to make a difference in people's lives? Join our team as a Claims Customer Care Associate and help us provide exceptional customer service to our clients!

A Claims Customer Care Associate is responsible for providing customer service to customers who have filed a claim with an insurance company. They are responsible for answering questions, providing information, and resolving customer issues.

What is Claims Customer Care Associate Job Skills Required?

• Excellent customer service skills
• Ability to handle difficult customer situations
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment
• Excellent communication and problem-solving skills
• Proficiency in computer applications

What is Claims Customer Care Associate Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance policies and procedures
• Ability to work in a fast-paced environment

What is Claims Customer Care Associate Job Knowledge?

• Knowledge of insurance policies and procedures
• Understanding of customer service principles
• Ability to use computer applications

What is Claims Customer Care Associate Job Experience?

• Previous customer service experience
• Previous experience in the insurance industry

What is Claims Customer Care Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information regarding insurance policies and procedures
• Resolve customer issues in a timely and efficient manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction with services provided