Claims Customer Care Associate Jobs in New York , Employment

Are you looking for an opportunity to make a difference in people's lives? Join our team as a Claims Customer Care Associate and help us provide exceptional customer service to our clients!

A Claims Customer Care Associate is responsible for providing customer service to customers who have filed a claim with an insurance company. They are responsible for answering questions, providing information, and resolving customer issues.

What is Claims Customer Care Associate Job Skills Required?

• Excellent customer service skills

• Ability to handle difficult customer situations

• Knowledge of insurance policies and procedures

• Ability to work in a fast-paced environment

• Excellent communication and problem-solving skills

• Proficiency in computer applications

What is Claims Customer Care Associate Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of insurance policies and procedures

• Ability to work in a fast-paced environment

What is Claims Customer Care Associate Job Knowledge?

• Knowledge of insurance policies and procedures

• Understanding of customer service principles

• Ability to use computer applications

What is Claims Customer Care Associate Job Experience?

• Previous customer service experience

• Previous experience in the insurance industry

What is Claims Customer Care Associate Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner

• Provide accurate information regarding insurance policies and procedures

• Resolve customer issues in a timely and efficient manner

• Maintain customer records and update customer information

• Follow up with customers to ensure satisfaction with services provided