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Claims Associate Jobs

Company

Loadsure

Address , Oakville, 06779, Ct
Employment type
Salary
Expires 2023-06-18
Posted at 11 months ago
Job Description

As a Claims Associate, you will be dedicated to reviewing client claims and dealing with any questions and queries that arise. The role will involve processing claims by researching the policy, documentation and coverage terms.

You will be highly organised, analytical and comfortable building relationships and working with all levels of the firm. Stakeholder management and communication will be vital to the success of the role. This position requires a self-driven, high-energy, professional who’s passionate about disrupting an industry and wants to be rewarded for their performance and contributions.

We believe that with a growth mindset, tech-first innovation, and focused execution, anything is possible. We value others’ insights and ideas to build a collaborative, entrepreneurial, and lighthearted environment.

Key Responsibilities;

  • Determines covered insurance losses by studying provisions of a policy or certificate
  • Maintains good relationships and communication with underwriters, brokers and risk analysts
  • Attend client meetings as required
  • Prepares reports by collecting, analysing, and summarising information
  • Resolve claims in a timely manner and ensuring a fair settlement and good customer service for the client
  • Provides legal support by assembling documentation for settlement action
  • Stay up-to-date on local, state and federal law changes in the insurance field.
  • Maintains quality customer service by following customer services practices and responding to customer inquiries
  • Protects operations by keeping claims information confidential
  • Ensures legal compliance by following company policies, procedures, and guidelines, as well as state and federal insurance regulations
  • Establishes proof of loss by studying documentation and assembling additional information from outside sources
  • Analyse insurance claims to help prevent fraud
  • Documents specific claims by completing and recording forms, reports, logs, and records
  • Other duties as assigned by your manager


Skills and Qualifications;

ESSENTIAL

  • Accuracy and attention to detail
  • Excellent time management and organisational skills
  • Understanding of insurance claims negotiation and settlement techniques
  • Self-starter and takes initiative
  • Comfortable dealing with internal and external senior representatives
  • Minimum of 1-2 years of experience within a similar claims or insurance position
  • Strong analytical and communication skills
  • Eagerness and willingness to learn
  • Effective listening, strong verbal and written communications skills (including grammar)
  • Thrive in a fast-paced, high-growth, rapidly changing technical environment
  • Proven administrative experience
  • Must have outstanding interpersonal and problem-solving skills

DESIRABLE

  • Proficiency in Microsoft Word, Excel, PowerPoint and Google Documents
  • Enthusiastic about emerging technology and insurtech
  • Background in Claims management or adjusting
  • Excellent knowledge of the latest local, state and federal insurance related policies
  • Desired background in Cargo, Ocean or Inland Marine Insurance


About Us;

We’re a human-centric insurtech startup, and we’re leveraging our proprietary smart technology to disrupt the global cargo and freight insurance market.

Founded in November 2018, we’re taking direct aim at this massive global underinsurance crisis. Committed to agile value delivery, solid engineering principles, and continuous improvement, we’re delivering the instant, dynamic, one-click transactional insurance businesses need through AI and automation.

In short, we’re reinventing how the transportation and supply chain industries manage and mitigate risks—protecting the future growth of businesses and the people who rely on them.

Now, having just closed an 8-figure Series A funding round with prestigious VC investors, we’re rapidly scaling to address broad risk exposure in the just-in-time supply chain and become the next insurtech unicorn.

The way we see it, the opportunities to innovate and create meaningful change are great. How so?

Today, 60-90% of cargo in transit is under or uninsured, creating unsustainable losses for some. The reason: Traditional insurance simply can’t work as fast as the supply chain moves.

Would you like to help drive the digital evolution of the 300-year-old global transportation insurance industry?

Drop us a line. This isn’t just another job, not any other office space. With Loadsure, you’ll have direct access to a strong, supportive, and highly-collaborative community that listens and grows with you. You’ll also enjoy the flexibility of remote working, commensurate pay, equity, and benefits.

Discover your rewarding career.

Credo

We believe with a growth mindset, tech-first innovation and focused execution, anything is possible. We value others’ insights and ideas to build a collaborative, entrepreneurial, and lighthearted environment.

Vision

Through the use of human-centric technology, we will be a global leader in end-to-end risk management.

Mission

We help Assureds understand risk and reduce loss by enabling Brokers to better serve their communities. We’re industry experts, using data and technology to create Insurance. Simplified.

Why Work for Loadsure?

  • Perkbox
  • Subsidised gym/wellbeing membership
  • Access to corporate travel agents, allowing for discounted flight and hotel rates on personal travel
  • An exciting opportunity to work with a talented team that’s passionate about what they do and believes in their product and people
  • Strong healthcare coverage for employees and their families
  • A culture of work-life balance
  • Fantastic company stock options
  • Career development opportunities
  • Engaging and collaborative work environment
  • Competitive salary
  • Enhanced maternity/paternity/adoption/shared parental leave
  • A community that gives back
  • 25 annual leave days, in addition to our recognised national holidays
  • Birthday day off
  • Remote working with great flexibility

loadsure.net