Vp/Gm Product - Collecting Payments

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team you’ll join:

This role will lead Xero’s Payments team responsible for “Collecting Payments” - the customer journey that enables our small business customers to get paid faster and improve their cash flow which is the lifeblood of small businesses.

Collecting Payments is an integral part of delivering our mission to empower small businesses to take control of their cash flow and financial future by providing trusted financial insights and services.

What you'll do:

• You will provide oversight across your portfolio, ensuring the right things are built at the right time and through doing so you’ll contribute to Xero achieving its goals.
• As an expert product leader and practitioner, you will develop great customer experiences underpinned by beautiful products that help Xero scale in existing geographies, and enter new markets. You’ll balance company strategy, customer needs and technical requirements.
• You will be responsible for teams of Xeros that create value for our small businesses and our partners by building and enhancing the products that make the magic happen.
• Ultimately, you will drive the execution and growth of our payment solutions across the globe.

What you'll bring:

• You’re expert at building relationships across all disciplines to achieve great outcomes for Xero’s Payments business, and you have experience driving outcomes with the help of others inside and outside your direct team.
• You are a product evangelist, a practitioner with a love for excellent product practices, truly cross-functional teams and enhancing product capability in your people.
• You are motivated by lofty, challenging goals, and you’re able to create momentum in your teams to persevere towards outcomes, even when the pathway is neither direct nor smooth.
• You have confidently operated as a VP/GM - Product (or similar) recently in your career, and your people leadership is highly regarded. You are a team builder vs an individual contributor.
• You are a payments expert, understanding the regulatory and commercial context, product technology, competitors and trends in Xero’s marketplaces and geographies.
• Your clear, purposeful communication works for all levels of the organisation, you are considered a role model for modern leadership, steeped in our #human value and unafraid to #challenge respectfully.
• You are passionate about helping small businesses address their cash flow challenges, and you can get those around you excited about it.

About Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.

We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies. Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.