Technology Director - Payments (Remote)

The Technology Director, Payments is responsible for collaborating across the enterprise to plan for and achieve goals of the associated domain or portfolio segment, supporting the enterprise roadmap, delivering technical and functional partner satisfaction, and driving action that helps the enterprise meet customer needs. Directors are responsible for guiding others in execution and professional development.
As a Technology Director, you will work closely with functional and technical leaders to plan for and execute enabling technology solutions. You will understand the business holistically and drive strategic alignment across teams. In addition, you will focus on outcomes; thinking through, documenting, and communicating value propositions and concrete metrics for success.
Directors attract, retain, motivate, coach, and mentor top talent.

• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• 20% People:
• Attracts, retains, develops, and motivates top talent
• Connects the dots across multiple levels and related functions to understand the business holistically
• Documents, reviews and ensures that all quality and change control standards are met
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform strategy
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
• Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement
• Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives
• Manages and coordinates strategic direction for staff
• 40% Delivery & Execution:
• 40% Strategy & Planning:
• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
• Provides leadership, mentoring, and coaching to direct reports
• Drives operational excellence to create internal customer satisfaction and meet operational metrics while prioritizing external customer needs
• Informs and drives strategic alignment and partnerships with functional and technical peers and leaders
• Defines and communicates value propositions, success metrics, and outcomes
• Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action
• Understands and articulates the value creation and business proposition to teams and functional partners

• Typically reports to Sr. Director or Vice President.

• Typically requires overnight travel 5% to 20% of the time.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be legally permitted to work in the United States.
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States

• Experience Negotiating 3rd Party Contracts
• Proficient in shaping, aligning, and guiding execution of strategic direction for a domain or significant portfolio segment
• Proficient in defining, communicating, and driving value propositions, success metrics, and outcomes
• Proficient in managing and developing direct reports with their own span of control
• Experience with Payment / Point of Sale Hardware Lifecycle Management
• 1-3 years of leading POS/Checkout software engineering teams
• Experience creating application observability
• Proficient in selecting and leading strategic vendor relationships or acting as the primary point of contact for strategic partnerships
• Experience Managing Large Labor, Software Maintenance, and Outside Service Budgets
• Proficient in utilizing deep market and industry knowledge for a related portfolio segment or domain to achieve strategic objectives
• 8-10 years of relevant work experience
• Proficient in leading at a Sr. Manager level or above within a fast-paced, multi-division, national company
• Proficient in communicating, building influence, and developing relationships with functional and technical leaders, with high-level vendor partners, and across all levels in the organization

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 8

• No additional years of experience

• None

• None

• None

• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Develops Talent: Developing people to meet both their career goals and the organization's goals
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Tech Savvy: Anticipating and adopting innovations in business-building digital and technology applications
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
• Customer Focus: Builds strong customer relationships and delivering customer-centric solutions
• Drives Results: Consistently achieving results, even under tough circumstances
• Persuades: Using compelling arguments to gain the support and commitment of others
• Cultivates Innovation: Creates new and better ways for the organization to be successful
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Decision Quality: Making good and timely decisions that keep the organization moving forward
• Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
• Courage: Stepping up to address difficult issues, saying what needs to be said