Sr. Salesforce Administrator - Cpq

Location: Remote

About HashiCorp

HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc.

About the Role

In this role you will be a key player on the Delivery Team, designing and building solutions and post go-live support on the Salesforce platform, primarily supporting CPQ initiatives with opportunities to branch out into other areas of the Salesforce platform as well. This role will be part of the IT Business Applications team, reporting to Sr Manager, Business Systems. You will collaborate and partner with BSAs in understanding requirements and design and build solutions that are scalable and provide an awesome user experience to the end users.

As the Salesforce CPQ Admin, you can expect to:

• Understand and Maintain the HashiCorp Product Catalog, pricing, bundling and other CPQ related config which includes Advanced Approvals and Quote Templates.
• Contribute in Salesforce Seasonal releases - optimize the process and minimize the release impact on other projects.
• Perform Root Cause Analysis for bugs and define and document short term or long term fixes for them.
• Collaborate with our stakeholders and Business Systems team to identify, design, develop and deploy solutions on Salesforce and Salesforce CPQ.
• Perform any required data analysis and corrections.
• Provide recommendations for improvements and processes to make our systems and workflows more scalable and efficient.
• Solid understanding of Salesforce platform capabilities and keep up-to-date with new Salesforce features & functionalities.
• Collaborate with business and stakeholders in different phases of Application Development Lifecycle - manage and reproduce issues, provide troubleshooting and resolution or escalation as required.
• Design, develop and maintain enhancements for the existing CPQ Implementation that are stable, efficient and scalable.

You may be a good fit for our team if you have:

• Strong project management and task organization skills
• Salesforce CPQ Certification
• Ability to execute tasks efficiently and pivot when new information becomes available
• Good communication and coordination skills to engage with various stakeholders
• Deep MSExcel, SQL, and business analytics skills preferred
• Ability to perform a deep study of systems and make recommendations for augmentation
• Strong focus, determination, attention to detail
• Literacy and/or proficiency in APEX, Java, HTML, and/or JavaScript is helpful, but not required
• Salesforce Administrator Certification
• Exceptional ability to innovate upon existing processes in order to create greater efficiency
• 3+ years of hands-on experience in Salesforce CPQ - in depth expertise and understanding in the features and limitations of Salesforce CPQ

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Life at HashiCorp

At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to [email protected]