Sr Manager, Qa Jobs

Sr. Manager Quality Assurance

At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.

Location/Division Specific Information

Discover Impactful Work:

The Sr. Manager, Quality Assurance position is the lead Quality

position for the Protein and Cell Analysis Business Unit reporting to the Sr. Director, Quality Biosciences (BID) Division.

The Protein and Cell Analysis Business Unit portfolio includes a variety of regulated and non-regulated products and services including, but not limited to, Antibodies, Cell Imaging, Flow Cytometry, Immunoassays, ELISA, Protein Gel Electrophoresis, Western Blotting, Reporter Gene Assays, and more.

https://www.thermofisher.com/us/en/home/life-science.html

https://www.youtube.com/watch?v=b5lA3F1NheA

https://www.youtube.com/watch?v=LI37xl-B6XU

A day in the Life:

The Sr. Manager, Quality Assurance manages a team of approximately 40 Quality professionals including 5 direct reports. This position works closely with the Protein and Cell Analysis (PCA) Business Unit Vice President and General Manager on strategic initiatives and customer relationships. In addition, this position is on the Site Leadership Team and should have strong working and collaborative relationships with Operations, R&D, Commercial, and Customer Service.

The PCA Quality Leader provides direct oversight of the Quality Management System (ISO 13485 and ISO 9001) deployment and success.

• Work with Global OEM and Licensing to review Quality terms for customer contracts. Ensure the sites can meet the quality and operation terms detailed in the agreements.
• Serve on PCA Operations Leadership team as Quality Representative and ensuring Quality is included in the Operations strategy.
• Manage QA teams at the principal PCA sites located in Rockford, IL, Eugene, OR, Fort Collins, CO, Bothell, WA, and Bangalore, India.
• Serve as an extended team member for PCA VP/GM Leadership team to represent Quality.
• Perform all job duties consistent with the 4-I values (Integrity, Intensity, Innovation, and Involvement).
• Provide quality oversight and assistance to other sites supplying product to PCA including Carlsbad, CA, Vilnius (Lithuania) and Marsiling (Singapore), and others.
• Work directly with PCA customers and other functions to resolve customer concerns/complaints.
• Serve as a conduit for the Business and Operation teams to ensure all functions understand each other’s perspectives.
• Serve as Quality member of Product Approval Committees for new product development projects to ensure high-quality product performance in the market.

Keys to Success:

• The role requires internal and external representation of the quality system and its requirements. This customer facing role requires excellent interpersonal and communication skills in addition to attention to detail and a strong sense of urgency.
• Ability to ensure company activities and systems adhere to both company quality standards and applicable regulations.
• Ability to drive increasing customer satisfaction through leading quality teams and overseeing, through a matrix reporting structure, the site activities impacting product quality.
• Ability to influence and create an environment to encourage and promote adherence to Quality Assurance policies and requirements.
• Ability to manage a mix of research and regulated Quality System requirements, which extend from monitoring and acceptance of incoming raw materials through final production release.

Education

• Bachelor's Degree required.
• High school diploma or equivalent required.

Experience

• Minimum 8-10 years of industry experience in Quality Assurance and/or Quality Control with similar leadership experience.

Travel Requirements

• 10-15%

Knowledge, Skills, Abilities

• Works strategically to realize organizational goals
• Ability to gain clear agreement and commitment from others by persuading, convincing and negotiating
• Takes ownership for actions, projects, and people; provides others with a clear direction

• Proven ability to build teams and reconcile conflict
• Relationship builder
• Sets high standards for quality and compliance

• Comfort with ambiguity and ability to mentor others through it
• Communicates effectively, projects credibility

Physical Requirements

Required to stand, walk and sit; talk or hear, both in person and by TEAMS; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.