Senior Property Manager Jobs

Primary Purpose of Position:

Manage and oversee overall property management operations, revenue maximization, expense control, and tenant relations in assigned portfolio or property independently and/or through the management of staff.

Essential Functions:

Operations

• Develop the annual operating and capex budgets and implement the business plan at the property level including formulating and submitting quarterly accruals, budget reforecasts, providing explanations for variances and any required financial reporting.
• Provide leadership and direction related to the day-to-day operations for assigned portfolio or property including tenant relations, security, life safety, landscaping, parking, operations & maintenance, capital projects, and financial management.
• Manage and oversee capex projects in assigned properties as required.
• Liaise with other departments to drive projects and ensure service levels and operations are maintained.
• Review and approve all property invoices.
• Engage contractors with sufficient technical expertise to service the property in accordance with lease requirements and company standards.
• Solicit, negotiate and administer service contracts as required.
• Maintain familiarity with all sections of leases related to operating provisions, services/additional services, expenses, tenants use and landlords obligations.

Tenant Relations

• Maintain frequent contact with tenants focusing on improving service delivery and client satisfaction.
• Review tenant alteration plans prior to commencement of work and confirm all required documentation is obtained.
• Regularly inspect tenant space, public and mechanical areas and ground areas to ensure property maintenance and cleanliness.
• Provide additional services to tenants and enhance work order revenue.
• Actively participate in the collections process by regularly communicating with tenants and the appropriate regional staff, providing support as required.
• Collaborate with the Marketing team on tenant appreciation events.

Talent Management

• Routinely assess staff performance and conduct reviews as appropriate.
• Effectively manage and mentor management level staff for future growth to increase and enhance their knowledge of commercial property management as well as advocate for their continued training.

General

• Monitor the status of vendor’s insurance certificate requirements.
• Resolve matters relating to crisis management, injury & illness prevention and maintenance of the region's business continuity plan.
• Maintain a working knowledge of Company databases and informational/reporting tools.
• Meet regularly with janitorial, landscaping, parking, snow removal, maintenance and security contractors to review quality of work and adherence to specifications.
• Management, implementation and accountability of parking operations
• Provide feedback to vendors on contract employee’s performance as needed.
• Develop and maintain strong business relationships with tenants, vendors and the local business community.
• Assist BP Leasing Group as required including conducting leasing tours.
• Manage property level energy use and conservation efforts.
• Responsibility for emergency response procedures for property
• Stay abreast of advances in Property Management practices through affiliation with professional organizations, such as BOMA, IREM, ICSC, USGBC and/or professional development courses/seminars.
• Oversee timely execution of the BP Loss Control Program and Emergency Response Planning. Ensure employees are trained, drilled and materials are updated periodically.
• Lead the coordination and execution of various regional portfolio initiatives, projects and strategic planning.
• Investigate and report all accidents/property damage to appropriate management and authorities.
• Participate in community partners’ organizations
• Communicate to retailers, office tenants and community via comprehension of marketing program and/or duties of the public relations firms.

Region/Building Specific Functions:

• Active participation with RTCA and RUCA Board of Directors including Design Review Board (DC, RTC)
• Supervise shuttle bus operations. (BOS, BCCC)
• Build and manage relationships with County officials including Police and Fire Departments. (DC)

Requirements and Qualifications:

• 7 to 10 years of progressively responsible Class A commercial office property management experience required.
• Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
• Continuing education toward LEED certification highly desirable.
• Working knowledge of security and life safety protocol.
• Familiarity with ADA and OSHA.
• Proven leadership abilities.
• Certification as Real Property Administrator (RPAâ) and/or Certified Property Manager (CPMâ) preferred.
• Excellent problem solving skills.
• Previous supervisory experience required.
• Superior written and oral communication and interpersonal skills.
• Proficiency with Microsoft Office applications.
• Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
• Proven ability to execute "best in class" building operations, with a strong technical understanding of mechanical, electrical and plumbing (MEP) systems as well as a solid understanding of structural design concepts required.
• Flexibility with schedule.
• Bachelor’s degree with a concentration in Business Administration or Real Estate related field required.
• Ability to work autonomously and also as a productive member of a team.

Physical Requirements:

• Occasionally required to crouch, climb stairs and ladders and in environments with temperature ranges both while working outside and inside.
• Involves work of a general office nature usually performed sitting such as operation of a computer.
• Involves work such as tours throughout property portfolio usually performed by walking and by climbing stairs.
• Occasionally exposed to vibration or noise as well as dust.
• Involves work of a general office nature usually performed standing such as operation of a fax and printer.
• Regularly use hands and fingers to write and type.
• Involves movement between departments to facilitate work.
• Regularly required to talk and hear.
• Regularly required to bend and reach.

Internal and External Contacts:

This position interacts extensively with all levels of employees within Boston Properties, with tenants and the public.

Reporting Structure:

This position reports directly to the head of Property Management or a Regional Property Manager who provides supervision, guidance and evaluates work performance on a periodic basis.

Salary Range:

$113,000 - $182,500. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Additional details will be provided during the hiring process.