Senior Market Manager (Miami, Fl)

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Senior Market Manager (Miami, FL)

The Senior Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Senior Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.

The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand.

What You'll Do

• Cross collaborate with internal stakeholders to execute business initiatives and drive market strategy.
• Provide coaching to colleagues (Market Managers, Associate Market Managers) and peers on best practices and workflow methodologies
• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
• Direct internal/and or regional projects, as/when required
• Self-service tools (Expedia Partner Central)
• Perform in-market commercial initiatives such as Seminars, Webinars, Tourism Panel Discussions, and Partner Roundtables
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
• Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.)
• Guide and support Hotel Partners to deliver the best traveler experience
• Conduct regular self-learning to improve skills and influence
• Promote self-service
• Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
• Travel for partner visits 20-30% of the time
• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
• In-house revenue management tools (Rev+)
• Develop strong relationships with C-Suite and GMs to influence at a strategic level
• Unique market insights (partner reports, competitive data, key performance drivers)
• Secure seasonal deals and promotions within to support the brands’ merchandising and marketing efforts
• Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
• Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
• Develop and sustain strong partnerships in a high value strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)

Who You Are

• Present ideas and directives clearly and persuasively and will actively listen
• Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
• Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team
• Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
• Work autonomously and collaboratively with a diverse team
• Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
• Presentation & storytelling skills
• Experience in influencing at scale
• Passionate about travel
• Proficient in English language skills
• Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style
• 5+ years of experience in account management, partner/client success, consultative sales, or related field
• Continue to follow up when facing testing situations.
• Possess a growth mindset, consistently using feedback to improve in role/company
• Drive for results
• Organization and time management skills, rigor, attention to details
• Strong negotiation skills

What You'll Get In Return

• A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides
• A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive
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• Working with an extremely talented team of like-minded individuals who love to travel
• An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled

The total cash range (inclusive of base salary and variable incentive target) for this position in Miami is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.