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Senior Manager Customer Solutions Jobs

Senior Manager, Solutions Delivery
By Shake Shack At New York, United States
Proven experience in managing software delivery projects from initiation to completion, utilizing project management methodologies such as Agile or Waterfall
Experience working with project management and communication tools like Jira, SmartSheet, Excel, and Powerpoint
Manage, mentor, and build a team of FTEs and vendor resources to achieve business and personal career goals.
Experience in effort sizing for work and ability to understand the technical dependencies and mitigating business risks.
Experience in leading technical conversations with third party partners and no be completely dependent on Architects or developers.
Hands-on experience in leading result- oriented Software Delivery execution through a multi- geography team (60+) using Agile methodologies for digital programs.
Customer Success Manager, Fleet Solutions
By Descartes At , $55,000 - $70,000 a year
Strong organizational and project management skills
Manage communication cadence for your assigned customer base
Ability to utilize interpersonal skills to build business relationships quickly
Experience working for a SaaS software product company is a plus
Experience with software systems testing and troubleshooting is a plus
Build and maintain relationships with key customer principals and develop a working understanding of their business and Descartes value alignment
Customer Solutions Manager Jobs
By Graytitude At Woburn, MA, United States
·Well-developed time management and communication skills, self-motivator
Compiles statistics and prepares various reports for management
Customer order and account management supported activities
Other Areas of Concentration, Desired Skills, and Experience:
Assists the Inside Sales Manager in the development, support, and implementation
Receives and manages customer complaints
Customer Service Solutions Manager
By Siemens At , New Kensington, 15068 $97,500 - $167,200 a year
Required Knowledge/Skills, Education, and Experience:
5 - 8 years of Engineering related experience supporting customers
Excellent communication and presentation skills
Competitive compensation based on qualifications
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Sr. Customer Solutions Manager
By Entrust At New York, United States
Strong project management skills, PMP and/or SCRUM/Agile, SAFe certified.
Experience with PKI (Public Key Infrastructure), SSL, data encryption, multi-cloud security, identity and access management, and establishing a Zero Trust approach.
Existing technical certifications preferred, with ongoing expectation of continuing education and technical certification programs
Certified Information Systems Security Professional (CISSP), CompTIA Security+, Certified Information Security Manager (CISM), Certified Ethical Hacker (CEH), or other security certifications.
Ability to travel 30% as needed, role is remote.
AWS, GCP, Azure or other cloud certifications
Senior Finance Manager, Ai, Microsoft Customer And Partner Solutions
By Microsoft At , Redmond, 98052, Wa $91,800 - $178,800 a year
Land the company vision around the transformation of our business and customer orientation in the subsidiaries and externally.
Build trust to lay the foundation of long-term growth from a customer and shareholder point of view in a compliant way.
Empower and inspire our people to lead and be part of high performing impactful teams while providing diverse career opportunities.
Leads efforts to leverage technology to increase productivity (e.g., report optimization) and to ensure accurate conclusions.
Be part of a team leading product sales execution insights.
Senior Customer Solutions Engineer
By NVIDIA At Hillsboro, OR, United States
5+ years in server development or program management of server development.
BS in Applied Science or Engineering (or equivalent experience).
Experience in driving programs and projects across multi-functional teams and across companies.
Experience in debugging and problem solving complex system issues.
Help create and deploy NVIDIA’s reference AI Super Computer datacenter designs at ODM partners.
Collaborate with internal server design teams on next generation projects and product roadmaps.
Senior Solutions Manager Jobs
By PhotonFi At United States
Manage and schedule equipment inventory and their assignment to clients and stakeholders.
Strong technical knowledge and understanding of IT networks, systems, and architectures.
Demonstrated problem-solving skills and the ability to think strategically about customers' business challenges.
Engage in consultative discussions with prospects to understand their business challenges and objectives.
Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions.
Design systems that respond to customer-specific configurations.
Senior Operations And Solutions Manager
By Apple At Cupertino, CA, United States

Summary The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that ...

Senior Associate, Sales Strategy & Operations, Google Customer Solutions
By Google At New York, NY, United States
Bachelor's degree or equivalent practical experience.
2 years of experience working with executive stakeholders.
2 years of experience developing business strategies or managing cross-functional initiatives.
2 years of experience generating insights from analysis on large data sets to drive business decisions.
Experience collaborating with multiple stakeholders across organizational boundaries.
Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
Senior Customer Success Manager – Sales Solutions
By LinkedIn At New York, NY, United States
5+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
Sales, account management, product enablement and/or sales effectiveness experience
Proficient organization, project management, and time management skills
Develops and helps customer drive change management principles and processes to support transitioning to new processes, tools, or initiatives related to LinkedIn products and solutions.
Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
Proficient verbal and written communication skills, including expertise in presenting to both small and large remote audiences 
Customer Success Manager, Data Solutions
By Fyllo At Chicago, IL, United States
Ability to manage multiple tasks and effectively prioritize various requests and responsibilities
Work cross functionality to ensure voice of customer and drive operational requirements with internal teams
Coordinate, communicate, and manage audience-based and contextual activations from start to finish
2+ years of relevant client-facing experience, ideally at a relevant ad tech company, ad agency, or data provider
Strong troubleshooting, analytical, and problem-solving skills
Excellent organizational, interpersonal, presentation, and communication skills
Senior Associate Ii, Sales Strategy & Operations, Google Customer Solutions
By Google At Redwood City, CA, United States
Bachelor's degree or equivalent practical experience.
3 years of experience working with executive stakeholders.
2 years of experience developing business strategies or managing cross-functional initiatives.
2 years of experience generating insights from analysis on large data sets to drive business decisions.
Experience collaborating with multiple stakeholders across organizational boundaries.
Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
Manager, Customer Solutions Marketing
By ResMed At San Diego, CA, United States
8+ years of experience in brand management, customer insights, account/product marketing, marketing communications or similar role.
Experience and comfort working in agile marketing workflows and project management tools like Asana and Workfront
Bachelor's degree or equivalent education and experience.
Leverage trends and best practices in consumer, technology, and/or healthcare marketing leadership to drive innovative, effective audience-centric brand experiences.
Experience in various lead-generation techniques and marketing strategies
Omnichannel technology, healthcare, clinical, or CPG marketing experience
Senior Manager/Director, Solutions Engineer
By ArcSpan At New York City Metropolitan Area, United States
Deep operational experience of DMP/CDP or other audience management solutions, as well as experience with publisher ad servers and programmatic stacks
Communication skills: ability to read, analyze and effectively present information to top management and public groups
Experience writing technical requirements, ideally for data science and engineering teams
BS / BA degree or equivalent experience
Minimum 5 years of professional experience and 3+ years of relevant work experience across media and/or technology organizations
We are seeking a collaborative, innovative Senior Manager/Director, Solutions Engineer to join our team!
Customer Solutions Manager (Replenishment Manager)
By Chobani At United States
Proven understanding of forecasting and inventory management is required
Manage the allocation of promotional volume at store level and analyze results to ensure efficient sell through of product
Manage tracking and perform ad-hoc business reporting to uncover insights that improve performance and make recommendations based on results
Minimum of 5-7 years in sales analytics with specific knowledge of sales data (e.g. Nielsen, IRI, Retail Link)
Perishable replenishment experience strongly preferred
Ability to successfully manage multiple projects
Senior Manager, Customer Marketing
By Eightfold At United States
Manage and monitor the Eightfold customer gifting program
Bachelor’s degree in marketing, business or a related field OR equivalent work experience
4+ years experience in B2B marketing
4+ years experience in a B2B customer-facing role Experience in customer marketing or customer reference
Develop and maintain customer references, including quotes, reference calls, case studies, speaking opportunities and other engagements
Collaborate with the Marketing team to plan Eightfold’s annual customer user conference, Cultivate
Senior Manager, Sales Strategy & Solutions
By Walt Disney World At Celebration, FL, United States
Proven familiarity with Disney business domain knowledge (experience in multiple businesses and segments)
Knowledge of Disney Parks and Disney Signature Experiences
Develop new sales programs, reinvent base business models, and champion sales technology capabilities that craft the future of sales distribution strategies
Confirmed leadership experience in business analytics/strategy
Confirmed experience leading critical initiatives passionate about business growth and development
Confirmed ability to manage multiple initiatives simultaneously with varying team members
Senior Customer Success Manager, Sales Solutions
By LinkedIn At San Francisco, CA, United States
Sales, account management, product enablement and/or sales effectiveness experience
Proficient organization, project management, and time management skills
Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
Proficient verbal and written communication skills, including expertise in presenting to both small and large remote audiences
Manage and execute projects geared to drive adoption of new products and services with customers.
Have knowledge of customer’s operating model and articulate how Linkedin Products add value to organizational goals.
Senior Customer Solutions Specialist
By impact.com At Columbus, OH, United States
Detail-oriented, able to effectively prioritize tasks and solid time management.
Experience (6+ years) in all of these areas is preferable:
Technical or Analytical Campaign Manager
Professional interpersonal skills, excellent written and verbal communication.
Hungry to learn and continuously grow your knowledge as the Product/Business evolves.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.

Are you an experienced customer solutions professional looking for a new challenge? We are looking for a Senior Manager Customer Solutions to join our team and help us provide exceptional customer service. You will be responsible for developing and implementing customer solutions strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview The Senior Manager Customer Solutions is responsible for leading a team of customer service professionals to ensure customer satisfaction and loyalty. This role requires a deep understanding of customer service operations, customer service strategies, and customer service technologies. The Senior Manager Customer Solutions will be responsible for developing and implementing customer service strategies, managing customer service operations, and ensuring customer satisfaction. Detailed Job Description The Senior Manager Customer Solutions is responsible for leading a team of customer service professionals to ensure customer satisfaction and loyalty. This role requires a deep understanding of customer service operations, customer service strategies, and customer service technologies. The Senior Manager Customer Solutions will be responsible for developing and implementing customer service strategies, managing customer service operations, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to lead and motivate a team
• Ability to develop and implement customer service strategies
• Knowledge of customer service operations
• Knowledge of customer service technologies
• Ability to analyze customer feedback
• Ability to identify customer service trends
• Ability to troubleshoot customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• 5+ years of experience in customer service management
• Proven track record of leading customer service teams
• Knowledge of customer service operations and technologies
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of customer service operations and technologies
• Knowledge of customer service strategies
• Knowledge of customer service trends
• Knowledge of customer service metrics
Job Experience
• 5+ years of experience in customer service management
• Proven track record of leading customer service teams
Job Responsibilities
• Develop and implement customer service strategies
• Manage customer service operations
• Ensure customer satisfaction
• Analyze customer feedback
• Identify customer service trends
• Troubleshoot customer service issues
• Lead and motivate customer service teams