Senior Global Program Management Lead-Senior Vice President-Hybrid

Job Id: 23666096

The PM Advisory and Execution (PMAE) function is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. We serve as partners to drive project management discipline into high priority and strategic work efforts of the firm. The team works across organizational boundaries and moves from topic to topic while continuing to maintain and follow program management rules of governance. The PMAE is an organization consisting of over 60 project management professionals, each with robust and diverse backgrounds.

The work will vary across engagements, but generally will range from regulatory compliance to risk management, to the transformation of business processes. PMAE is not a technology-centric project management office, it’s work is more focused on the integration of the technology projects and production into cross-functional business initiatives as part of a larger body of work.

This is a highly matrixed organization that operates similar to an internal consulting model (e.g. where the primary manager may not be providing daily oversight of your actions and project management skills). You will be expected to operate independently, while interacting with clients and stakeholders on a day-to-day basis. As initiatives, programs and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain.

If you like solving new, challenging, and complex problems, while continually learning new parts of the business and growing your network – this is the perfect role for you. To really stand out and make us fit for the future in a constantly changing business operating environment, each one of us at PMAE needs to be a purpose-led and values-driven leader at every level.

Responsibilities:

• Carry out Risk Management, mitigation planning, and workshops
• Participate in meetings with Regulatory agencies, where applicable
• In partnership with the Global Program Management Office (GPMO) managers, make certain that the collective activities of GPMO support the goal of reaching Citi's targets
• Act as Senior Program Manager for complex programs and continuously ensure their alignment to transformation goals
• Employ program processes, procedures, methods, and standards for program delivery; leverage these across the O&T organization
• Facilitate, coordinate, and arbitrate cross-functional macro level topics with key stakeholders (often including Senior Management)
• Manage capacity and program alignment cooperatively across the portfolio
• Ensure consistency of deliverables and artifacts across all programs in portfolio
• Communicate to all stakeholders (including Senior Management) on a timely basis in a clear way
• Build strong relationships with program sponsors
• Guarantee compliance with all application tools used for program and project management
• Maintain weekly and monthly operating reports
• Orchestrate and drive the successful & timely completion of programs to achieve the business goals, including the identification and resolution of risks and issues which impact program delivery

Qualifications

• At least 7 years’ experience in genuine Program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations
• Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task Evidence quality leadership in motivating and inspiring people within area of responsibility
• 10+ years’ experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support
• Tampa, London or NY Metro based
• Excellent influencing, facilitation, and partnering skills
• Technical proficiencies in MS Word, Excel, and PowerPoint
• Experience and ease in interfacing with Senior Management
• PMP a plus
• Experience in any of the following fields a plus: Banking, Finance, Accounting, Regulatory and Compliance, Design and Construction, Consulting/Re-engineering/Process Optimization and /or Processing Risk
• Bachelor's Degree or equivalent experience
• Experience with enterprise program management tools
• Ability to define and establish a program governance structure
• Exemplary written and oral communication skills which can be leveraged to consistently succeed
• Must be able to work in the office with clients 3 days per week.
• Demonstrated ability to independently lead program work on a global large scale level.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Salary Range:

$126,510.00 - $189,760.00

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