Senior Client Success Manager

VideoAmp is on a mission to create the best employee and workplace experience where people can bring their whole self to work everyday. We believe that accomplishing something great requires a special group of people who work hard, drive results and have a blast while doing it - people who challenge the status quo and embody our values. People who say “I’ll find a way” instead of saying “it can’t be done.”

VideoAmp’s Revenue team is seeking a Senior Client Success Manager who will be an exceptional addition to our growing team. We are only looking for the best performing, highly energetic, motivated and fun sales leaders in the industry to accelerate our explosive growth on the Account Sales Team. You are passionate about solving customer challenges and have extensive knowledge of tech, data, TV & digital video space. You have a proven track record of exceeding revenue goals and building relationships to tackle strategic client objectives for a high growth ad tech organization. You live by the same values we do and want nothing more than to win. The Account Manager provides business critical insights using analytics, manages the existing client relationships, and helps teams drive strategic initiatives forward through flawless execution. We partner across the organization on closing the gap between strategy and execution to deliver an incredible client experience.

Responsibilities

• Grow live business through expansion into the solutions suite & adoption of applications that deliver client value leveraging quantitative and qualitative skills
• Increase Retention by exhibiting excellent customer service and through great experiences
• Drive client value through customer centric problem solving and outcomes
• Deliver a great customer experience by setting client expectations & effective oral and written communication
• Responsible for executing, maintaining, and growing existing client relationships (reporting, client deliverables, client engagement)

Qualifications

• Strong work ethic and autonomous individual with a experience in customer success or relations; desire to work in a fast-paced, results-driven environment
• 4+ years interactive online media planning & buying or account management in the ad tech industry with a managed or self-service DSP. Video specific background preferred
• Strong analytical mindset and measurement capability
• Strong experience with Keynote, PowerPoint, and Excel
• Expertise managing campaigns of different sizes and goals in major DSPs, or working with SSPs on publisher's side. Previous Ad Operations experience and fluency in a programmatic media buying technology/platform a plus
• Ad Agency, DSP or in-house Brand Marketing experience a plus
• Previous direct client account management

Perks

is position pays a minimum base salary of $85,000 + Bonus/Commission+ Equity + Benefits. The actual compensation offer will be determined by a number of factors, including, but not limited to, applicant's qualifications, skills, and experience.

• Unlimited paid time off each year
• Progressive approach to paid parental leave
• Referral Bonus
• Access to state-of-the-art fitness classes and personal trainers to promote your well-being
• Epic personal and professional growth opportunities
• Employee Advisory Groups / Proactive Social Groups
• 401k Plan
• Pet Care Savings
• Company sponsored health, dental and vision benefits for you and your dependents
• Partnership with DoorDash for meal deliveries

About

VideoAmp is an advertising measurement and optimization platform increasing the value of advertising by redefining how media is valued, bought and sold. Our platform automates advertising workflows, deduplicates audiences across traditional TV, streaming video, digital media and walled gardens and connects media exposures to an advertiser’s sales. By unlocking new value for the entire ecosystem, our platform allows the world’s largest advertisers, agencies and publishers to align on VideoAmp’s independent measurement as a new media currency to transact against. We are transforming a 100-year-old industry by powering a more effective three-way value exchange that results in increasing the return on media investment for advertisers, increasing revenue for publishers and providing a better viewing experience for consumers. Come and join us!