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Client Success Project Manager Jobs

Client Project Manager Jobs
By LemonEdge At New York, United States
· Effective project management skills to build and manage clear timelines, assess risks/issues,
· 3+ years project management experience.
· Problem solver with sound prioritization & time management skills.
· Relevant certifications such as Project Management Professional (PMP) are a plus.
· Effective client relationship management through a comprehensive understanding of the
· Assist Senior Management in identifying and assessing risks and efficiencies, recommend
Senior Project Manager - State Client
By Taras Technology LLC At United States
•Minimum 15 years’ experience required in Project Manager/Program Manager.
•Leadership experience delivering large, transformational system integration programs/projects with direct accountability for more than 50 individuals
•Experience managing system integrator vendors and software vendors to deliver system integration projects
•Experience delivering State / Federal system integration programs/projects
•Manages portfolio of projects’ execution to ensure conformity to established budgets, timelines, and scope.
“Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”
Client Success Manager - Marine
By Storable At Illinois, United States
Ability to manage the challenges of handling multiple accounts while providing excellent client service. Excellent time management and organizational skills.
Serve as a product, company, and industry ambassador educating prospects and customers on the capabilities of our platform.
Serve as the primary interface to manage and resolve all customer issues
2+ years of Client Success, Implementation, or Client Support experience
Ability to build trust and credibility by understanding and addressing client requirements
Demonstrated analytical, relationship-building, communication, and strategic problem-solving skills
Client Project Specialist Jobs
By ADVANTAGE HEALTH, INC At United States
Escalate to management any situation outside the employee's control that could adversely impact the serviceprovided to the client
Provide feedback to management when client expectations appear to be unreasonable or unrealistic and recommend feasiblesolutions
Identify any obstacles to providing the highest qualitycustomer service and communicate constructive feedback to management
Maintain current and up-to-date knowledgeof clients
Develop a project schedulefor internal teams and clientsin order to guide neededactivities, ensuring timely completion
Create and maintainproject documents and project plan for all assigned projects, while continuously monitoring assigned plans to ensure efficiency
Client Success Manager Jobs
By FONEMED At Denver, CO, United States
Experience working in client success, account management, sales, or relevant role, preferably within a clinical/healthcare environment.
Proven track record of account management and sales success.
Experience in telehealth and/or virtual healthcare is considered an asset.
Strong business acumen and analytical skills.
Building and maintaining strong relationships with clients while actively engaged in professional networks.
Identify opportunities to expand Virtual Care solutions with core clients.
Client Success Manager Jobs
By FONEMED At Olympia, WA, United States
Experience working in client success, account management, sales, or relevant role, preferably within a clinical/healthcare environment.
Proven track record of account management and sales success.
Experience in telehealth and/or virtual healthcare is considered an asset.
Strong business acumen and analytical skills.
Building and maintaining strong relationships with clients while actively engaged in professional networks.
Identify opportunities to expand Virtual Care solutions with core clients.
Client Success Manager, Enterprise
By SonderMind At Denver, CO, United States
5+ years of Client Success experience in enterprise SaaS
Minimum of 2 years experience working with senior level HR teams from enterprise companies.
Demonstrable experience in strategic account planning, cross-selling, and renewals
Experience identifying and collaborating with employee resource groups, and diverse stakeholders within an customer organization
Experience driving client results and achieving desired KPIs with retention, engagement and expansion rates
Experience working with Product, Marketing, Analytics, and Engineering teams
Client Success Manager Jobs
By Kasmir Associates At New York, United States
Convey insights from partners to the product management team, specifically concerning new product development features.
Proactively offer exceptional service to our collaborators, understanding their business needs, and delivering top-tier assistance.
A comprehensive understanding of advertising and media technology, coupled with experience in handling interactions with technical client teams, would be advantageous.
Premium health benefits including comprehensive vision, medical, and dental.
In your role as a Client Success Manager (CSM), you will:
Collaborate with the Sales and Research & Development teams to cultivate and enhance relationships with our publishing partners.
Client Success Manager Jobs
By Smartrr At New York City Metropolitan Area, United States
Use your experience in eCommerce to consult clients on best practices to build trust and company association with industry expertise
Assist in creating training courses and educational materials for other members of the department and customers
3-5 years experience in customer success for a SaaS tech startup
Achieve clear retention goals and process milestones for our clients to work towards
Advocate for the clients needs with all internal teams, including Product, Engineering, Sales, and Marketing
Proactively monitor customer accounts, identify potential issues or areas for improvement, and develop strategies to address them
Client Success Manager Jobs
By Astral Insights At Raleigh, NC, United States
Bachelor's degree in business, analytics, or engineering; or equivalent professional experience.
Exceptional written and verbal communication skills, with the ability to present complex information clearly and effectively.
Strong analytical and problem-solving skills, with a focus on detail and delivering data-driven results.
Business Development: Identify and develop new business opportunities within new and existing accounts to expand our footprint and increase revenue.
Data Strategy Support: Collaborate with our technology team to support the development of data strategies for our clients.
Digital Thought Leadership: Create and disseminate digital content that positions Astral Insights as a thought leader in the industry.
Sr. Client Success Manager
By Included Health At United States
5-8 years of experience in client success / account management related to benefits and healthcare
Corporate experience working at a navigator, digital health point solution, carrier/TPA, consulting firm, population health management firm, or related
Experience using Salesforce and other using key account management platforms
Lead the client management of a portfolio of large, complex, high value and high potential clients.
Collaborate with other providers in the client’s benefits ecosystem to ensure we optimize the member experience and the client investment.
Strong communication skills to articulate a compelling value proposition, deliver insights, and manage difficult conversations
Customer Success Project Manager
By HouseWorks LLC At Philadelphia, PA, United States
Thorough understanding of project management principles and planning.
Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
Assist in evaluating and creating training courses and educational materials.
Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company.
Excellent analytical, logical thinking, and problem-solving skills.
Excellent verbal and written communication skills.
Client Success Manager Jobs
By Exiger At , Mclean
Demonstrable ability to manage complex client needs and requirements.
Manage the day-to-day external relationships across a client portfolio.
Demonstrable experience with technology products
Experience with Global Regulatory and Compliance processes, systems and due diligence an added advantage.
Client facing experience, in current or previous roles.
Strong presentation skills – you will be hosting training sessions for client staff
Project Manager, Client Operations
By New Stand At New York City Metropolitan Area, United States
5-7 Years of experience in project management, production and/or creative services space
Support administrative needs for vendor bookings and management, decor, etc
Project Management: Operations + Delivery
Manage a range of cross-functional projects by defining timelines, budgets, and deliverables.
Liaise with the head of design and delivery to manage product iteration across all channels of the business
Create and manage event ROS’s and logistics for designated programs
Client Success Enablement Manager
By Hinge Health At , San Francisco $82,100 - $149,000 a year
Change management: Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring.
Active listening and empathy: for the customer and employee journey - diagnosing pain points and designing new and improved experiences.
Communications: align on key messaging across the Client Success team, working with key stakeholders to identify key themes.
Empowering Others: to be more confident and effective in their roles and supporting customers
Systems thinker: Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems.
In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
Client Success Manager Jobs
By ThisWay Global At Greenville, SC, United States
At least 2 years of combined experience in client relations, sales, and management within a business-to-business services context
Prior experience with client relationship management tools is a plus
Utilize client relationship management tools to monitor, report, and manage various aspects of client engagements
Implement a structured client relationship governance process, including operational meetings, action log reviews, and strategic reviews with client management
Engage clients proactively to ensure they are well-informed about our services and capabilities
Manage and strengthen relationships between our business unit and clients by conducting regular scheduled visits, both in-person and virtually
Data Analytics Client Success Manager
By Wipfli At , Remote $100,000 - $170,000 a year
Prior experience in consulting and product or service management desired.
5-10 years of experience in a managerial role within an organization
Support in the selling process of Managed Services solutions and services
Help drive the strategic direction of the Managed Services department by designing and integrating new services and technologies
Deep knowledge of service desk processes and standards
Has managed projects as either a Team Lead, Project Manager
Client Success, Customer Success, Engagement Manager
By Reforge At United States
Synthesizer- You have the skills and inclination to proactively synthesize patterns and the ability to translate insights into assets and processes
Salary + Equity- We offer highly competitive salary and equity inline with top tier technology companies.
401k -We offer the opportunity for you to contribute to a 401k directly from your paycheck
An Experienced Customer Success Leader –
Identify interventionsto drive engagement and value for subscription ownersandend users
Collect, synthesize, and disseminate feedbackfrom customers across the organization to inform the efforts of our Product, Supply, and Sales organizations.
Client Success Manager, Employers
By Calibrate At United States
Excellent relationship management, analytical, and presentation skills
Develop strategic account management plans and regularly communicate client portfolio health internally
Prior commercial experience managing health / wellness benefits to employers
Manage an employer account portfolio to deliver client satisfaction, client engagement and retention
Deliver important client updates, report performance metrics and SLAs, manage effective meetings, and lead compelling quarterly business reviews
3-5 years of experience supporting clients, managing an account portfolio, or similar role
Client Success Manager, Government Solutions - Us
By ICEYE At United States
5+ years of experience in government or government contracting, specifically in customer success, consultancy or project management, and emergency management including:
Facilitate joint customer/ICEYE solution planning and management
Encourage cross-collaboration between sales, account management, marketing, and product to ensure team success
Define and manage client success strategies
Knowledge of industry trends and best practices, with the ability to recommend improvements to existing processes.
Strong problem-solving skills, with the ability to identify issues and develop effective solutions.

Are you looking for an exciting opportunity to make an impact as a Client Success Project Manager? We are looking for a motivated and experienced individual to join our team and help us deliver exceptional customer service and success. As a Client Success Project Manager, you will be responsible for managing client projects from start to finish, ensuring that all project requirements are met and that customer satisfaction is achieved. If you have a passion for customer service and project management, this is the perfect job for you!

Overview A Client Success Project Manager is responsible for ensuring that clients receive the highest level of service and support throughout the duration of their project. This position requires a combination of technical and customer service skills, as well as the ability to manage multiple projects and clients simultaneously. The Client Success Project Manager is responsible for managing the client relationship, ensuring that projects are completed on time and within budget, and providing technical support and guidance to clients. Detailed Job Description The Client Success Project Manager is responsible for managing the client relationship from start to finish. This includes developing and maintaining relationships with clients, understanding their needs and goals, and providing technical support and guidance throughout the duration of the project. The Client Success Project Manager is also responsible for managing multiple projects and clients simultaneously, ensuring that projects are completed on time and within budget, and providing regular updates to clients. Job Skills Required
• Excellent customer service and communication skills
• Strong project management skills
• Ability to manage multiple projects and clients simultaneously
• Technical knowledge and understanding of software development
• Ability to troubleshoot and resolve technical issues
• Knowledge of project management tools and processes
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in software development or project management
• Experience in customer service and/or client relations
• Knowledge of project management tools and processes
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of software development processes and best practices
• Understanding of project management tools and processes
• Knowledge of customer service and client relations
• Understanding of technical troubleshooting and problem solving
Job Experience
• 5+ years of experience in software development or project management
• Experience in customer service and/or client relations
• Experience in managing multiple projects and clients simultaneously
• Experience in providing technical support and guidance
Job Responsibilities
• Develop and maintain relationships with clients
• Understand client needs and goals
• Manage multiple projects and clients simultaneously
• Ensure projects are completed on time and within budget
• Provide technical support and guidance to clients
• Provide regular updates to clients
• Troubleshoot and resolve technical issues