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Senior Director Client Success Jobs

Client Success Director Jobs
By Equus Software At Dallas, TX, United States
Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
Meet with clients to understand their Global Mobility program, technology requirements, status, and future strategy
Continuously learn about the product line, new features, benefits, and solutions associated with Equus software products and services
Experience working with existing Global Mobility technology (preferred)
Clearly demonstrable business development experience in an international and fast-paced environment
Ability and flexibility to self-manage, organize, and prioritize meeting multiple deliverables and deadlines in a fast-paced and ever-changing environment
Associate Client Success & It Director
By Privia Health At Rockledge, FL, United States
Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to gain client trust
Project management and large scale operations and technology change efforts, including system upgrades, software implementations, and broader system migrations.
Provide additional value for clients by providing exemplary account management oversight
Experience in hospital or physician office setting including knowledge of physician office workflow and processes
Positive attitude toward company, work, clients, management, and team members
Oversee the successful completion of compliance requirements by all needed participants within the portfolio
Client Success - Senior Associate
By Maven Clinic At New York, NY, United States
2-4 years of experience in client success, account management, project management and/or operations
Attention to detail and high degree of accuracy in task management and follow-through
Experience using tools including Salesforce, Looker (or other data visualization tools); attention to detail and CRM data entry hygiene
Manage a book of business of employers with <5k employees that are contracted through our channel partnerships
Manage monthly and quarterly account reporting, ensuring accuracy of data and working with Client Success leads to develop data-driven strategic insights
Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders
Senior Account Director, Client Success
By Moore At Washington DC-Baltimore Area, United States
Maintain an open issues/resolutions list and work with management to resolve issues.
Alert appropriate senior management when/if the scope of the project begins to deviate from its intended scope or timeline.
5+ years of client services and direct response experience. Nonprofit fundraising knowledge is a plus.
Earn a competitive salary and be eligible for comprehensive health, wellness, and retirement benefits.
Attend all individual channel team meetings with client. Participate with an ear towards knowledge sharing, opportunity identification, and channel integration.
Project manage other ad-hoc projects as needed.
Senior Client Success Manager
By VideoAmp At Killeen-Temple Area, United States
Previous direct client account management
Deliver a great customer experience by setting client expectations & effective oral and written communication
Increase Retention by exhibiting excellent customer service and through great experiences
Ad Agency, DSP or in-house Brand Marketing experience a plus
Strong experience with Keynote, PowerPoint, and Excel
Company sponsored health, dental and vision benefits for you and your dependents
Senior Director, People & Organizational Success
By Affirm At St Louis, MO, United States
Provide change management expertise and education in support of organizational change initiatives
Embed a consistent behavioral framework across talent review, performance management, succession planning and promotions
Some Key Highlights Of Our Benefits Package Include
Oversee the strategy and enhancements to onboarding programs for new hires at all levels, including orientation and training
Build and develop a People & Organizational Success team that is productive, effective, engaged and thriving
Strength in leveraging talent and organizational trends, data, and insights to influence decision making
Director, Client Success Jobs
By Cureatr At United States
Developing, mentoring and motivating a team of Account Managers
10 years years related experience or equivalent training
Developing and maintaining high-trust relationships with executive-level and sponsor-level stakeholders
Providing pre-sales assistance to sales to ensure a seamless transition from Sales to Client Success team.
Working collaboratively to ensure cross-functional alignment within the business and coordinating all required deliverables across internal organization
Reviewing deliverables (i.e. status documents, performance reports, account plans, etc.) to ensure quality standards and client expectations are met.
Senior Client Success Manager
By Radix At Myrtle Point, OR, United States

About Us Founded in 2017 and headquartered in Scottsdale, AZ, Radix is a SaaS company born out of necessity and frustration with the lack of options available to get better, more accurate multifamily ...

Director - Client Success
By Prolifics At United States
Manage long term engagement success elements including centralized onboarding processes, demand management, engagement level dependency management etc
Manage stakeholder relationships at an account to ensure success of Digital programs
Good exposure to experience technologies / platforms with demonstrable experience of a program leadership role
Excellent communication skill and participates actively in team meetings discussions and be a SME in the desired areas of expertise
Drive growth agenda for digital engagements/accounts and ensure consistency/predictability in the quality of delivery by meeting customer success expectations
Needs to handle multiple accounts and be responsible to revenue and GM targets
Senior Client Success Manager
By Dropit Shopping At Austin, TX, United States
Years experience in Client Success or Account Management (SaaS and/or eCommerce preferred)
years experience in Client Success or Account Management (SaaS and/or eCommerce preferred)
Skills And Experience Necessary For Success
Experience working with retail brands a plus
Proven ability to cultivate business relationships through excellent communication skills
Able to effectively manage and navigate multiple complex and strategic projects concurrently
Senior Director, Client Performance
By WebMechanix At Columbia, MD, United States
Strong leadership, communication & relationship management skills
5+ years with client management, account & project management
Strong organizational skills and attention to detail, ability to manage multiple projects & prioritize effectively
Manage, mentor & grow your team, with daily accountability & regular coaching
Manage the flow of work through internal teams to ensure that we maximize our time and effort and our client's investment
Manage profitability for clients to ensure that we are efficiently using resources & managing budgets
Director, Client Success Jobs
By Qure.ai At New York, United States
Relationship management: Foster meaningful connections with clients to promote optimal product utilization and satisfaction.
You have excellent communication skills, both written and verbal
You must have 5 years of experience.
The role will have traveling requirements, both domestic and international.
You excel in analytical thinking and problem-solving.
You enjoy learning about technology products.
Director, Client Success Executive (Remote)
By Mitchell International At United States
Demonstrable experience in leading customer relationship management at a global level
Account management experience in BPO / services industry
Serves as the primary management contact and internal client liaison during delivery of GBS services - internal or outsourced.
Drive Service Management and Operational Governance of all GBS services with business owners, own performance scorecards on behalf of GBS.
Lean / Six sigma experience or qualification or equivalent an asset.
Delivery experience in Finance, Procurement, IT and other back/mid office areas
Analyst / Senior Analyst, Client Success
By BUCS Analytics At Kansas City Metropolitan Area, United States
Bachelor’s degree in accounting, business administration, business analytics, or finance.CPA or equivalent experience is preferred, but not required.
Leverage business knowledge to create leadership-quality deliverables that explain, present, and analyze financial and operational business performance
Minimum of 2 years of professional experience working with accounting or business analytics systems
Professional experience working in a client-facing capacity
Effective problem-solving and decision-making skills
Strong operational and financial analysis skills
Client Success Director Jobs
By SAPinsider At United States
Deliver end-to-end event sponsorship campaign management for clients including booth selection, branding and promotion, logistics coordination, speaker support, and onsite experience.
Excellent project management and communication skills.
Day to day team management.
Deliver client webinar campaigns including promotional email invitations, website registration marketing, speaker management, webinar execution and lead delivery.
Strong understanding of list development and email campaign management.
Direct user experience with Email Software, Webinar Platforms, HTML, CSS, social media platforms, Google Ad Manager, and marketing analytics.
Senior Client Success Consultant
By Industry Dive At New York, NY, United States
Demonstrated people and project management skills; experience running multiple projects at once
Previous experience in a Client Services or Deposit Management role, a plus
Excellent organizational and time management skills; attention to detail
Manage team workloads, prioritization, and work product
Manage project timelines, budgets,and deliverables for client implementations
Gather and define business requirements for new solutions implementations and/or existing client projects
Senior Client Success Manager
By Maven Clinic At New York, NY, United States
Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management)
Experience supporting health benefit programs for employer or payer clients is a bonus
Collaborate with channel partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required
Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success
Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders
Senior Client Success Manager
By Maven Clinic At United States
Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management)
Experience supporting health benefit programs for employer or payer clients is a bonus
Collaborate with channel partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required
Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success
Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders
Senior Director, Client Solutions
By BioPharm Communications At New Hope, PA, United States
Experience with Salesforce.com (SFDC) or similar contact management programs
Proven time management skills, including successful track record of meeting deadlines while managing multiple projects simultaneously; self-starter.
Provides management with updates on sales-focused activities including lead generation, competitive intelligence, forecast adjustments, prospecting, challenges and needs.
Proven success track record of sales and/or relationship management activity
Experience Matters – Nearly 20 years of leadership delivering proven results and award-winning innovation
Build and maintain relationships with Brand-Direct Clients, Media Directors, and their planning teams to promote BioPharm marketing capabilities.
Senior Director, Client Success Executive
By Mitchell International At United States
Demonstrable experience in leading customer relationship management at a global level
Account management experience in BPO / services industry
Serves as the primary management contact and internal client liaison during delivery of GBS services - internal or outsourced.
Drive Service Management and Operational Governance of all GBS services with business owners, own performance scorecards on behalf of GBS.
Lean / Six sigma experience or qualification or equivalent an asset.
Delivery experience in Finance, Procurement, IT and other back/mid office areas