Senior Business Analyst (Operations)

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are

Brightwheel is seeking a Senior Business Analyst (Operations) to join the Analytics team. We are looking for a world-class problem solver and a highly structured thinker that can break down and solve any challenge using data. Reporting to the Head of Analytics, this person will work closely with senior leaders to drive the internal operating system of meetings, metrics, and insights to enable quality decision-making. They will be exposed to Sales, Marketing, Customer Success, Product, and collaborate with Data & Analytics teams to innovate, build, and improve operational data sets that power business results. The ideal candidate is someone who has a strong bias towards action, can organize their work well, enjoys finding patterns amidst chaos, and has repeatedly demonstrated success using analytics to drive internal or customer impact at scale.

What You’ll Do

• Use quantitative data analysis across multiple data sources to provide scalable reporting and insights to help business and product leaders understand critical business trends
• Support business owners in selecting and measuring the right input metrics
• Report against initiatives by identifying key metrics and building a suite of executive-facing measurements to track progress across Marketing, Sales, Product, and Customer Success
• Build scaled analytical solutions for the business partnering closely with Data Engineering to ensure sustainable sources in the data warehouse

Qualifications, Skills, & Abilities

• - Highly proficient in SQL with working knowledge of optimizing and debugging complex queries (Preferred: ETL experience)
• Data sets from multiple systems for analysis or operations
• 2-4 years experience in analytics, business intelligence, FP&A, or another relevant technical role, or 1-2 yrs of analyst experience paired with 1-2 years of consulting or other directly relevant experience
• - Must have experience deriving insights from complex data and dealing with relational databases
• - Working knowledge of data engineering principles: understanding how to store, manage, & retrieve large-scale
• - Proficiency in one or more analytics visualization tools (e.g., Tableau, Looker, Mode).
• Experience with our most relevant tools a plus (Redshift, DBT, Tableau, Salesforce, Hubspot, Fivetran, Airflow)
• - Ownership mindset: Must be able to initiate, prioritize and drive projects to completion with minimal guidance
• - Demonstrated ability to be a trusted & respected business partner to all levels in the organization, and the ability to translate data into clear, actionable next steps for internal teams

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.

In alignment with Colorado’s Equal Pay for Equal Work Act, the annual cash compensation for this role in Colorado is targeted at $99,000-$124,000. In alignment with the New York State Senate Bill S9427A and California State Senate Bill No. 1162, the annual cash compensation for this role in California and New York City is targeted at $117,000-$138,000. In alignment with Washington’s Equal Pay and Opportunities Act, the annual cash compensation for this role in Washington is targeted at $99,000-$138,000.

Multiple factors, including geographic location, candidate experience, and expertise, determine final offer amounts. If you are applying from a different location and have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.