Senior Operations Specialist Jobs

The role of the Senior Operations Specialist

Accelerant is looking for a Senior Operations Specialist to join our US Operations Team. This role will report into the Business Operations Director. You will work alongside the Data Onboarding Team, Technology, Finance and outsource teams to manage operational onboarding and management of 50+ speciality underwriters within US, who we call Members.

Key Responsibilities

• Deliver the operational KPIs
• Responsible for coordination and management of the bank accounts, systems, and regulatory reports onboarding procedures
• Review and approve the member handover process from the data acquisition team to outsourced operations & credit control
• Assist in maintaining and improving internal controls to ensure compliance
• Liaise with members on invoicing procedures at the onboarding stage
• Provide Management and oversight of the monthly member meetings
• Manage reconciliation between written & paid bordereaux against cash received
• Manage operational procedures and adherence to controls
• Manage the bordereaux and query resolution KPIs and create an environment of continuous improvement
• Work closely with senior management to develop the reporting processes, controls, and systems

Skills and qualifications required:

• Excellent written and oral communication skills around highly technical items
• Able to thrive in a fast-paced environment and flexibility dealing with significant operational change
• Bachelor’s degree (or equivalent) required
• Able to accomplish tasks with minimal supervision, maintain accuracy, and meet deadlines.

The technical skills and experience you'll need to be proficient are:

• 5+ years of experience in the delegated business
• Experience of managing credit control functions
• Proficiency in Microsoft Office and data management tools
• Excellent time management, attention to detail and follow-up skills
• Excellent communication skills
• Articulate and confident in person, able to fit into a fast paced, dynamic environment with a 'can do attitude' and ability to build relationships across different levels of the business
• Ability to work autonomously and contribute to team objectives.

About Accelerant

Accelerant is a data-driven, technology-fueled insurance platform that empowers underwriters to serve their insureds more effectively. We’re using advanced data intelligence tools to rebuild the way that underwriters share and exchange risk. With a current focus on the small and medium-sized businesses that power our global economy and their niche insurance needs, we align incentives to improve outcomes for everyone. Our full-service risk exchange supports our carefully selected, best-in-class network of underwriting teams. We leverage granular information on each policy to deliver unprecedented insight into insurance pools, and our specialty portfolio is fully diversified with very low catastrophe, aggregation or systemic risk. We’re proud to have been awarded an AM Best A- (Excellent) rating. For more information, please visit www.accelins.com.