Sales Support Coordinator (Remote)

Who are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Sales Support Coordinator on the Corporate Sales Team within the Global Sales Division. The Global Sales Division is responsible for developing powerful business relationships with companies and organizations from a variety of industries to help deliver room nights and revenue to our Franchisees. As a key member of our Corporate Sales Team, you will support a team of 8-16 Corporate Account Managers and Directors in maximizing Choice’s growth in the corporate segment.
Are you a self-starter who knows how to roll up your sleeves and tackle the job at hand; who will go the extra mile to get the job done - and done well? We invite you to apply today for our Sales Support Coordinator role today and #MakeItYourChoice.
Your Responsibilities

• Update Salesforce with opportunities, profiles, and contracts, etc., per the requests and requirements of the Sales team.
• Conduct rate loading audits to ensure successful implementation of negotiated rates.
• Resolve customer issues related to incorrect rate loading, challenges with specific reservations, etc.
• Support Corporate Sales Team with retrieving data for ad-hoc reports and other similar account analysis activity.
• Provide sales support, address customer service issues, and other tactical/administrative tasks to multiple members of the Corporate Sales team.
• Attend internal and external meetings as required and provide logistical/administrative support as necessary.
• Follow up on contracts and agreements to ensure completion and necessary implementation.
• Conduct account research, such as production reports, mapping tools, etc. on request to support sales process.
• Utilize Salesforce, Excel, PowerPoint, and other tools to gather customer requirements, research issues, and produce professional reports and/or presentations on an ad-hoc basis.

Your Experience, Skills & Competencies

• Experience with Salesforce and other data management software strongly preferred.
• Ability to travel up to 10%.
• Manages time effectively and exhibits strong organization skills.
• Bachelor's degree in related field preferred or equivalent experience.
• Communicates effectively in a fast-paced environment to properly support the team.
• Proficiency in Microsoft Office Suite; including strong PowerPoint and working knowledge of Excel spreadsheets using pivot tables (VLOOKUP preferred not required).
• At least 6 years of sales and/or administrative support experience required.
• Demonstrates willingness to learn and develop key skills.

Your Team Pick
This is an individual contributor role that will report to the Director, Corporate Sales. You will support 8 - 16 members of the Corporate Sales Team and will collaborate with cross-functional departments on a regular basis.
Your Work Location
As our Sales Support Coordinator, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in Rockville, MD, Scottsdale, AZ, or St. Louis Park, MN. Nationwide travel will be required up to 10% of the time to visit conventions, the annual Global Sales Conference, team meetings, etc.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.
At our worldwide corporate headquarters in Rockville, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.

• PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.