Sales Support Coordinator Role 3432 Jobs

Experience working with data entry or data management system

Strong organizational and documentation skills, with the ability to work autonomously in a remote environment

4+ years of experience working in sales or sales operations, business administration, quality assurance, or any other relative field.

Experience using Salesforce.com / CPQ tools

2+ years of experience working in the software/tech industry supporting a revenue organization

Provide support and respond to inquiries from the global Sales team on sales processes, tools and general sales activities

Other duties as directed by Sales Management.

Continue professional development in the area of business management

Seek internal NYK group synergies and propose recommendations with mutual benefits for both the group and the customer

Improve upon those skills requiring attention outlined in the employee performance appraisal and self-evaluation

Continually seek out ways to better the service product offered to customers

Social skills necessary to interact effectively with outside customers as well as NYK internal employees

Essential Experience, Knowledge, Skills and Abilities:

Preferred Experience, Qualifications, Education or Certifications:

Collaborate with key Sales Managers Sales Representatives to understand Stallion’s product lines, technology offerings and service capabilities

Strong organization and project management skills

Exceptional written and verbal communication skills

Critical thinking and decision-making skills with an ability to challenge the status quo

Experience with Salesforce and other data management software strongly preferred.

Manages time effectively and exhibits strong organization skills.

Update Salesforce with opportunities, profiles, and contracts, etc., per the requests and requirements of the Sales team.

Bachelor's degree in related field preferred or equivalent experience.

At least 6 years of sales and/or administrative support experience required.

Proficiency in Microsoft Office Suite; including strong PowerPoint and working knowledge of Excel spreadsheets using pivot tables (VLOOKUP preferred not required).

• Proven people management and leadership skills

• Minimum 5-10+ Years plus experience in a Technical Support role

• Hands-on knowledge with LogZ, Dynatrace, Snowflake database, CloudWatch

• Good to have domain knowledge of telecom, wireless domain

• Strong problem solving and communication skills

• Strong analytical skills to investigate and resolve customer support tickets

Collaborates with field leadership and client management teams to achieve growth and renewal objectives.

Ability to communicate effectively with all levels of management

Basic product knowledge of benefits plans

Demonstrated analytical skills and organization, with superior critical thinking and decision-making skills.

1-3 years previous sales support or administrative experience

Provides underwriting support by assisting with the

Order Management: Following orders through the end-to-end process to ensure shipments, including communication to accounts

Analyzing selling reports and making strategy suggestions based off performance

Preparing, coordinating, and managing samples on a continual basis

Supports Sell In and Strategy meetings

Coordinates marketing needs for accounts

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