Sales Coordinator (Hybrid: Onsite & Remote) ($20.00 - $21.00 / Hour)

Join our community of food people and take advantage of the following benefits:

• Access to training and professional development opportunities
• Be part of a team that drives results and delivers exceptional customer service
• Gain valuable experience and knowledge in the food service industry
• Opportunity for growth and advancement within the company
• Competitive pay and benefits package including health insurance, retirement benefits, and paid time off

Responsibilities Include

• Support Territory Managers in driving sales performance through regular contact and suggestive selling
• Utilize proprietary Hiring Company systems and tools to provide insight and answer inquiries
• Attend department sales meetings and product trainings to develop product and vendor knowledge
• Serve as the primary point of contact for Territory Managers and Customers
• Review orders placed through Hiring Company Online and ensure accuracy
• Provide vacation/back-up coverage to Territory Managers and weekend coverage for inbound calls
• Provide administrative support and resolve questions/requests/issues in a timely manner
• Contact customers to highlight promotions and opportunities for upselling/cross-selling
• Utilize detailed knowledge of Hiring Company products, systems, and tools
• Provide administrative support for processing credits, special orders, and other tasks
• Engage in regular phone conversations with customers, taking orders and resolving issues
• Respond to product receiving and pricing inquiries
• Liaise between Customers, Territory Managers, District Sales Managers, and other departments
• Respond to customer and Territory Manager inquiries, escalating as necessary

Requirements

• Working knowledge of Microsoft Word, Excel, and Outlook
• Food service distribution experience preferred
• Customer service orientation
• High School diploma or equivalent required; Bachelor's degree preferred
• Strong verbal communication and interpersonal skills
• Ability to process multiple issues simultaneously
• Solid problem resolution ability
• At least three years of previous customer service experience required

Additional Information

• Benefits include health insurance, retirement benefits, and paid time off
• Compensation depends on experience and location
• This role is eligible for overtime compensation
• EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.