Sales Specialist - Regional

Do you get excited about Senior Living sales and the challenge of increasing sales through partnering with community leadership within a portfolio of communities? If you answered yes, then we want to talk to you.

• Energage, the company behind the Top Workplaces program, has ranked LCS fourth among nearly 200 companies in the Healthcare category as part of its annual National Industry Awards for 2023. The National Industry awards celebrate organizations that have built people-first workplace cultures. Receiving this award for the Healthcare category positions us as employer of choice for those seeking employment in the healthcare industry and beyond.
• Life Care Services, An LCS Company, has become the first and only senior living company to rank first in customer satisfaction for four consecutive years among independent senior living providers in the J.D. Power 2022 U.S. Senior Living Satisfaction Study. Life Care Services achieved the highest score in all six factors of resident satisfaction: resident activities, community staff, price paid for services received, resident apartment/living unit, community building and grounds, and dining.
• LCS, the nation’s third largest senior living provider, has been selected as a 2023 Gallup Exceptional Workplace Award (GEWA) honoree. This is the first time LCS has been selected for Gallup’s invitation-only award that recognizes the most engaged workplace cultures in the world. LCS is one of only 57 companies selected by Gallup to receive an Exceptional Workplace Award this year.

This is a Regional Sales role that will support five different locations in FL, KY, MN, WI. Must be able to travel to the various locations. Ideally working a 10 day on and 4 day off schedule within the assigned communities, this is negotiable.

Here are a few of the daily responsibilities:

• Actively participates, mentors, and leads community team in network and outreach activity including resident and professional referral programs.
• Implements sales strategies as identified for each assignment. This may include input in the development of the marketing plan and budget recommendation.
• Participates in the facilitation of prospecting activities or strategies. This may include providing coaching support to enhance prospecting activities or actively engaging in prospecting activities.
• Analyzes marketing and sales data, as well as helps to discover competitive market data when needed.
• Supports operations through close partnership and consistent communication with the assignment Executive Director and the assigned Director of Operations Management.
• Supports prospect and professional referral event strategies to drive attendance, engagement, referrals, and next steps in the decision-making process.
• Works with community staff to assure that each community is utilizing all the capabilities of the CRM system, SalesForce.
• In conjunction with the community team, provides set-up and oversight of marketing and sales reporting for each community to ensure consistent reporting mechanisms.
• Works on location at communities providing sales support, assisting with inquiries and prospect experiences to achieve sales goals.
• Provides input for sales incentive plans, as needed.
• Participates in the recruitment and on-board of on-site sales staff associated with each assignment including intensive oversight to ensure that their performance targets meet or exceed expectations. The oversight period may vary by assignment based on team performance and staff needs.
• At the direction of the SHMS team member responsible for the project and the Executive Director, observes and engages where needed to ensure that sales management processes are effectively implemented.
• Assures implementation and adherence, as well as support training of the approved LCS SalesFirst process, department best practices, and support systems for each location.
• Works to gain sales personally and as part of the team during each assignment.
• Work with individuals that are not meeting sales goals and/or below volume or ratio expectations and provide additional personal coaching.

Here are a few of the qualifications we need you to have:

• Minimum five (5) years’ of demonstrated experience in marketing and sales for the senior living industry
• Must be available to travel to the communities for extended periods of time
• Need to be near a major airport due to the distance between the community locations.
• Bachelor’s degree with emphasis in marketing/sales preferred.

Salary Range is $75k - $95k plus bonus

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

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