Sales Process Lead Jobs

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role
Shopify's Revenue Operations team is looking for a highly motivated and experienced Sales Process leader who will manage a team of sales process specialists focused on the design, build, deployment, and optimization of sales processes and workflows executed in our core sales applications (such as Salesforce). The Sales Process Lead is responsible for improving productivity and efficiency of sellers at Shopify through business process optimization, and hunting for opportunities to streamline and automate manual workflows. You are the expert in the room on sales process and can connect the dots across interdependencies from data, to people, to process:
In this role duties include but are not limited to:

• Lead the Revenue Operations Sales Process Optimization team of Revenue Operations Specialists responsible for designing, enabling, and guiding a simplified sales process that enhances resource productivity, accelerates merchant value, and enables forecast triangulation.
• Drive the mapping of end-to-end sales processes that detail out workflows across people, process, and sales applications
• Evolve the sales process from its current state to a state of intelligent guided selling with integrated deal accelerators and advanced sales plays.
• Build streamlined qualification processes for both inbound and outbound sales motions.
• Develop sales asset strategy to support guided selling and define technology requirements to manage and surface assets at key points in the sales process.
• Partner with sales team members and leaders to understand sales process pain-points and gaps that can be improved with process, tooling, automation
• Oversee a team and prioritize, allocate resources, own the results the team delivers, and manage team performance
• Partner with internal tooling, revenue operations, and data functions to represent sales business requirements as new or updated tooling is deployed
• Align sales process and systems with variable metrics to ensure data consistency, increase confidence in payout, and reduce audit burden.
• Identify opportunities for process improvement and work closely with regional Revenue Operations teams to develop and prioritize sales process improvement opportunities

Qualifications

• Thrive on change - Commerce is always evolving, Shopify is ever-changing, and change is constant.
• You love your craft - You have a demonstrated ability to influence and drive alignment and action with stakeholders across sales leadership, finance, data science, marketing, and revenue operations
• Strong communication, leadership, and relationship-building skills.
• Experience building and optimizing sales processes in CRM and sales engagement technology (e.g. Salesforce, Salesloft, Gong, etc)
• Successful candidates typically bring 8+ years of experience in sales process design and optimization, revenue operations, go-to-market strategy, sales IT application deployments
• Proven experience leading teams, managing and prioritizing process projects, and growing careers of revenue operations professionals
• Merchant obsessed - You are customer-focused and do the right things the right way every time.
• Revenue Systems and Process Experience - You’ve seen what good looks like for global B2B / SaaS sales processes and workflows and understand interdependencies across marketing, sales development, field sales, post sales and overlay sales teams.

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. And remember, we want to know what you’re really interested in building and why you want to build it at Shop, so please give us as much detail on this as you’d like in the answers on the next page. 👍 📖
All your information will be kept confidential according to EEO guidelines
Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across Americas where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Please take a look at our Sustainability Report to learn more about Shopify's commitments.