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Sales Operations Analyst (Healthcare)

Company

Risk Solutions

Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-07-17
Posted at 11 months ago
Job Description
Sales Operations Analyst (Healthcare)
LexisNexis Risk Solutions is the essential partner in the assessment of relationship risk. We help our customers solve some of the most challenging problems. We are a fast-growing division of the RELX Group, the convergence of all types of relationship risk is providing LexisNexis Risk Solutions with significant opportunity for future growth.
We are a superb company to work for, with great people, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects. At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of FTSE 25, RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries.
The Role
  • Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing
  • Problem Solving: Typically resolves problems using existing solutions Impact: Works with minimal guidance Interpersonal Skills: Explains difficult or sensitive information
  • Leadership: Occasionally leads the work of small project teams; provides informal guidance to junior staff
  • Responsibilities are within the Sales Support and Administration Function as a generalist or in a combination of Disciplines General Profile: Experienced practitioner; Works independently Requires in-depth knowledge and experience Solves complex problems Contributes to process improvements Uses best practices and knowledge of internal or external business issues to improve products or services Acts as a resource for colleagues with less experience Recommended Skills:
  • Functional Knowledge: Requires conceptual and practical expertise in own area Business Expertise: Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
Additional Job Information
  • Provide support to one or more Sales Teams (Sales Account Executives and Account Managers) for the entire sales process, including CRM and other tools, processing deals, and submitting requests for account or invoice changes
  • Act as point person coordinating between multiple departments, including submitting all projects to Fulfillment on behalf of Sales.
  • Provide analysis support and sales tracking reports for specialized needs. Design, implements and maintain tools to track sales results of existing regional territories; help assimilate addition of new territories and/or organizational changes.
  • Coordinate with Finance team regarding forecasted opportunity revenue and contract billing status.
  • Engage in in-depth research from multiple sources of information for purpose of identifying cause and effect relationships. Identify problem areas and trends when looking at information and question inconsistencies. Apply critical thinking skills and uses systems to research issues and suggest correction.
  • Assess repeat areas of inefficiency and suggest improvements to procedures
  • Lead invoicing correction activities, interpreting contract obligations, revenue recognition implications and invoicing system limitations. Document required treatment in Opportunity Support Requests to provide guidance to the fulfillment team.
  • Determine how to best reflect opportunities within CRM.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online.
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At Lexis Nexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
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