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Sales Operations Analyst Jobs

Company

Zayo Group
Address , Remote
Employment type FULL_TIME
Salary $75,500 - $105,000 a year
Expires 2023-07-18
Posted at 11 months ago
Job Description
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Assists Sales Operations Manager and the broad sales organization with operational analysis, financial reporting, and data management. Creates Salesforce reports, dynamic dashboards, and metrics for management team to increase visibility into sales performance and operations. Assists in the management, administration and calculation of the sales commission plans. Acts as a broad resource to the sales team for data retrieval, customer and industry research, and cross-functional communication.
Responsibilities:
  • Assist as a key business process owner, and sales organization liaison, in IT system development
  • Support Sales Operations Manager in metric creation, operational and financial modeling, and automation of sales processes
  • Support Sales Management in day-to-day operations, and find ways to drive and improve quality assurance and sales efficiency
  • Be available for business travel, as required
  • Possess a thorough understanding of Zayo’s products and services offerings
  • Verify and ensure data integrity and accuracy within Salesforce.com CRM system
  • Develop and nurture strong inter-departmental communications to ensure timely resolution of customer and sales issues and concerns
Qualifications:
  • Ability to synthesize complex or diverse information; collect and research data; utilize intuition and experience to analyze data.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to write reports, business correspondence, procedure manuals, and prepare presentations and proposals with careful attention to grammar, spelling and style with the audience in mind.
  • Ability to work independently or on a team, support team objectives, take initiative and promote a positive team spirit.
  • Monitors and checks own work for accuracy and quality.
  • Ability to view issues and concerns from multiple perspectives while keeping the ‘big picture’ in focus. Understands business implications of actions and decisions.
  • Knowledge of Salesforce.com platform is a plus, familiarity with data management is required.
  • Bachelor’s degree or higher with a business related focus is required.
  • Active listening and the ability to communicate effectively and professionally via phone, electronic media, and face to face interactions.
  • Ability to solve practical problems and deal with a variety of variables in dynamic situations.
  • Requires an ability to be flexible and adaptable with work schedule and demands to meet strict deadlines under no or minimal supervision.
  • Ability to effectively present qualitative and quantitative information and respond to questions from managers, employees, and coworkers.
  • A minimum of two years’ experience working in a financial or operational analysis position is preferred. Telecom industry experience preferred, but not required.
  • Requires an individual who is detailed oriented with superb organizational skills and the ability to prioritize.
  • Proficiency in the MS Office suite of tools with emphasis on Excel is required, including use of common formulae and pivot tables.
Base pay range: $75,500 - $105,000, commensurate with experience
Benefits, Rewards & Wellness
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave
  • Fitness membership discounts
  • Excellent Health, Dental & Vision Insurance
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.