Healthcare Billing Operations Manager

Company & Mission

We are on an ambitious mission to solve the healthcare shortage in the US by empowering independent practices to thrive. Our AI-powered software and services supercharge independent practices, helping them to grow their patient base and deliver better patient experiences.

On 2023.1, Klarity has raised its $10MM+ series A from Atypical Venture, Mucker Capital, Uphonest Capital and etc.

What do we value at work?

• Transparency & Direct: We believe that radical candor communication is the key to achieving our goals and creating a productive work environment.
• Extreme Ownership: We give our all at work and depend on each other to do our best for the success of the team. We need to have clear responsibilities and expectations.
• Customer-first: No matter what roles we take, we should think about how our deliverables impact customers, directly or indirectly
• Adventurous & Reward: At Klarity, we aim for excellence and believe that tackling bigger challenges leads to bigger rewards.

Life at Klarity

Working at Klarity is not only rewarding, but it's also fun and supportive. We foster a positive work environment that encourages collaboration, innovation, and personal growth. We provide members and their families benefits like medical, dental, vision coverage and 401(k) from day one. With stock option benefits and professional development opportunities for everyone, we invest in team members to help them do their best work.

About this role

Klarity Health is looking for a full-time Healthcare Billing Operations Manager to join our exciting Operations team. In this role, you will handle the daily tasks associated with patient billing, which ensures the financial health of the organization and allows healthcare providers to focus on patient care.

Location: in-person at our HQ in Redwood City, CA or remote (US)

Key Responsibilities

• Payment Processing: Process payments from patients and insurance companies. This includes posting payments to patient accounts and reconciling any discrepancies.
• Insurance Claims: Prepare and submit insurance claims and follow up on any denied or unpaid claims. This can involve liaising with insurance companies and healthcare providers to resolve issues.
• Record Keeping: Maintain accurate and up-to-date records of all billing activities. This can involve using specialized medical billing software.
• Patient Communication: Communicate with patients about their bills, answering any questions and resolving any disputes or issues.
• Compliance: Ensure that all billing activities are compliant with relevant laws and regulations. This includes protecting patient privacy and correctly applying medical codes.
• Patient Billing: Prepare and issue invoices to patients based on the services provided. This includes accurately applying relevant medical codes to procedures and treatments.

Required & Preferred Qualifications

• 5+ years of experience in similar roles.
• Prior experience in a healthcare setting, knowledge of medical terminology, and familiarity with medical coding (such as CPT, ICD-10, and HCPCS codes) are required.
• Strong attention to detail, good communication skills, and the ability to handle confidential information.
• Familiarity with billing software and other IT systems used in healthcare settings.
• High school diploma or equivalent.

Offer & Benefits

• Employee wellness and sports program
• Base salary range: $72,000 - $140,000
• Stock option plan
• Medical, dental, and vision coverage for employee and family
• Professional development opportunities and training
• 401(k) retirement savings plan
• Flexible PTO

Job Type: Full-time

Benefits:

• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Health insurance

Schedule:

• Day shift

Work Location: Remote