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Sales Engineer Jobs
Company | Switchboard Software |
Address | , San Francisco, Ca |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-19 |
Posted at | 11 months ago |
We’re solving the biggest business problems in data - again.
Join us!
Switchboard enables some of the world's biggest global brands to make revenue-driving decisions faster. Led by the founding team that built and launched Google BigQuery, and recently backed by GFT Ventures and Quest Ventures, we have over a decade of experience helping enterprises to accelerate their digital transformation.
We are the premier solution for a large and growing problem in the $30B data analytics market, serving executive-level buyers in Revenue Operations and Marketing Operations at companies like Target, Spotify, Dotdash Meredith, Orangetheory Fitness, and The Financial Times. Using Switchboard’s hosted SaaS solution to distill billions of transactions from hundreds of data sources into a single source of truth, our customers have delivered 7-figure revenue increases without any burden on their dev teams.
If you like to think big and are passionate about using your experience to help scale an early-stage startup into its next phase of growth, read on to see how this role might be the next big step in your career!
Opportunity
Switchboard is the leading SaaS company helping some of the leading Enterprises in the world (companies like Spotify, Meredith Corporation, Orangetheory Fitness, Financial Times and others) transform their business through the use of data automation.
Partner with the Founding Team to create a world-class pre-sales practice in Data Operations, one of the fastest-growing enterprise opportunities. Switchboard's Solution Engineering team is a strategic differentiator; we are highly professional, technical, and results-driven.
To accelerate our customer growth, we are seeking a talented Sales Engineer who excels at driving strategic data projects in partnership with Sales & enterprise customers. Additionally, they will collaborate with Switchboard's Engineering and Customer Success teams to ensure that customers can design, implement, and launch robust data solutions to power their most challenging marketing and revenue analytics projects.
This key role reports to our VP of Sales, and is part of the overall pre-sales team. We’re looking for someone who enjoys working with customers, enjoys speaking in public, thrives on launching high-value data projects, and welcomes challenges as opportunities to grow both personally and in their career.
Responsibilities
- Work with the sales team and prospect to help determine if the product is the right fit for the prospect’s needs via Demos or POCs.
- Consult with Customer to develop data models and reports from decision requirements to ensure customers realize value with a POV/POC within the first 30 days of a new engagement
- During the Pre-sales motion: Provide ongoing technical leadership on customer projects by understanding business cases, technical and business requirements, and proposing technical solutions
- Participating in discussions with prospects regarding the competitive landscape, drawing on knowledge of competitive differentiation and positioning.
- Willingness to travel (mostly nationally, occasional international) as required (total travel <10%)
- Product demos that are specific to the prospect’s needs, goals and unique scenario.
- Demonstrate and train sales team members on the product and domain expertise so the team can successfully position those features for maximum impact.
- Providing a deep level of product and domain knowledge to skillfully answering product-related questions during the sales cycle.
- Educate internal teams regarding customer feedback to shape the product roadmap
You Will Be Successful If
- You don’t believe in settling, you find ways to overachieve and keep improving
- Your ability to learn is off the charts and you are always hungry for more
- You are a self-starter and able to work in a fast-paced technical environment
- You employ a process-oriented mindset to solve problems at scale
- You want to accelerate your career progression by joining and making a massive impact at a startup
- You have an authentic drive for personal growth and empowering the same for others
- You are good at simplifying complex topics and helping others to learn and understand
Experience
- Preferred: Experience in an early-stage startup environment
- Strong communication, interpersonal skills both verbal and written.
- Proficient in SQL and able to skillfully extract and transform data as needed
- Project managing experience for a customer project from design to launch
- Preferred: 2+ years of some experience in dimensional data modeling, and Data Warehousing (BigQuery, RedShift)
- 3+ years in a customer-facing role like sales, sales engineering, technical account manager, or consulting at a SaaS company
- The ability to relate technical information to non-technical customers.
- Preferred: Experience working with data from ad servers, Google Analytics/Omniture, Ecommerce systems
Switchboard is committed to having a workforce that reflects the diversity of the global community we serve. As an equal opportunity employer, we invite all individuals who embrace innovation and intellectual curiosity to bring their unique personal and professional experiences to the table to enrich our creativity, thought leadership, and discovery.
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