Survey Assistant - Education Department (Hybrid/Remote) Chicago

Employer is seeking entry-level Survey Assistants to support tasks on the Survey of Doctorate Recipients project and operational data collection activities for other challenging, interesting, innovative multi-year projects.

Advantages Of Joining Employer

• Benefit from world-class benefits, a business casual environment, and a focus on continuous learning
• Contribute to impactful work that guides critical programmatic, business, and policy decisions
• Work on a wide range of education research methodologies
• Collaborate with government, corporate, and nonprofit clients on a global scale
• Opportunity to be part of a renowned research institution delivering reliable data and rigorous analysis

Responsibilities

• Conduct telephone and online research activities with individuals and businesses to obtain current contact information
• Document, track, and monitor incoming requests and problems for timely resolution
• Conduct quality checks on outgoing contacts and incoming survey data
• Resolve questions and escalate complex issues to experienced support specialists
• Respond to inquiries and provide technical support for the research study

Required Skills

• Ability to synthesize materials from disparate documents and data sources
• Ability to work on multiple tasks independently and in project teams
• Attention to detail and strong organization skills
• Proficiency with MS Office software
• Experience with online research and analyzing resulting information
• Effective interpersonal communication skills in various mediums
• Outstanding interpersonal, critical reasoning, and writing skills
• High School Diploma
• Professional proficiency in a second language is highly desirable
• Strong problem-solving capabilities
• Some college level courses or other postsecondary academic experience

Position Specifics

• Rate: $18.50 per hour
• Intermittent role, requiring at least 16 hours per week during specific hours
• Option to work remotely or at downtown Chicago office
• Please include cover letter and resume in application

Additional Information

• Qualified applicants must be eligible to work in the U.S. and visa sponsorship is not available for this position.
• NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics
• NORC is an affirmative action, equal opportunity employer that values diversity in the workforce

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