Revenue Operations And Billing Analyst

Job Summary
We are looking for a highly qualified Revenue Operations and Billing Analyst as a key member of the Finance Revenue Operations team at a high-energy, high growth software company. This role requires a person who is detail-oriented, performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish goals. This position requires an energetic team player who is eager to learn, contribute to the team and has a strong desire to exceed expectations and improve processes through automation. The ideal candidate will be able to communicate effectively, possess very good problem-solving skills and is a process-oriented individual who is also flexible and thrives in a demanding setting. The Revenue Operations and Billing Analyst will also lead/participate in system and process improvements.
This position will report to the Director of Revenue Operations
Responsibilities

• Successfully create billing schedules and billing analysis
• Maintain and update customer information in all systems (Salesforce.com/internal billing system, NetSuite)
• Interface with Sales Operations and multiple internal departments
• Review the billing data against customer contract information for accuracy
• Assist with commission calculation based on both bookings and billings data
• Interpret customer contracts for order entry and associated revenue recognition
• Aid the collections team in collecting on past due balances
• Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts
• Triage and respond to customer inquiries, including invoice disputes, statements of account, and payment information
• Collaborates with other administrative departments, as necessary, to discuss billing guidelines and processes
• Ensure all Salesforce order fields required to be filled out are completely filled out
• Liaise with subsidiary local accountants to ensure timely delivery of invoices and recording of VAT data
• Create invoices in NetSuite based on customer sales order information and contractual terms

Qualifications

• Solid grasp of reading and understanding contracts and the effect of terms and conditions
• Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously
• BA/BS in Accounting, Business, Finance, Economics, or other related degree
• Understanding of basic revenue and accounting principles
• Experience with order administration and billing, a plus
• Experience with Netsuite and Salesforce
• A good command of Microsoft Excel.
• Experience with international accounting operations, a plus
• Strong communication skills

What We Offer

• Opportunity to work in office, hybrid or remotely with a dedicated and motivated team
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Varied and challenging work to help you grow your technical skillset.
• Competitive salary and benefits
• A work environment built on collaboration, flexibility, and respect

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.