Remote Chat Specialist ($18.00 - $19.00 / Hour)

Join our team as a Remote Chat Specialist and become a "text expert" for our mobile consumers. As part of our team, you'll have the opportunity for long-term career success, with unlimited growth potential. We value talented professionals who are motivated and dedicated to providing exceptional customer support. By joining us, you'll gain valuable experience and build relationships with our customers, establishing trust and delivering an amazing customer experience.

Key Responsibilities

• Upsell additional products and make recommendations to customers when applicable
• Clarify customer information and specific needs based on preliminary quizzes to ensure personalized assistance
• Utilize company systems to communicate directly with casual mobile consumers, providing knowledgeable and professional customer support
• Actively listen to customer needs and preferences to make accurate and appropriate product recommendations
• Provide timely and professional service to enhance customer satisfaction

Top Skills

• Strong customer service and support abilities
• Excellent communication and people skills
• Previous sales or retail experience
• Organizational and interpersonal skills
• Footwear retail sales experience

Additional Skills & Qualifications

• Leadership abilities
• Interest in running, sports, or hiking
• Strong organizational skills

About Employer

Employer is a leading staffing and consulting firm, providing high-caliber talent and premium services to over 7,000 companies across North America. With a global presence and a focus on innovative solutions, we offer long-term career opportunities and reward hard work. We are an equal opportunity employer, considering all applications without regard to race, sex, age, religion, disability, or any characteristic protected by law.

Additional Information

Please Note: Scammers may pose as Employer. We will never contact you via Gmail, Telegram, or WhatsApp, and we will never solicit money from you. If you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. If you require a reasonable accommodation during the application or interview process due to a disability, please contact us for assistance.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.