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Remote Chat Support Specialist Jobs

Product Support Specialist - Remote
By Clari At New York, NY, United States
Use available resources (Knowledge Base, Confluence, etc.) to find a solution to resolve tickets
2-4 years of experience working in a customer-facing role where some technical troubleshooting was required
Excellent written and verbal communication skills, with an ability to empathize with customers with varying levels of technical ability
Passion for delivering an outstanding customer experience
A natural investigator who can demonstrate analysis, problem-solving, and troubleshooting skills
Experience with Salesforce, Intercom, Jira, and Slack is a plus
Remote Customer Chat Specialist
By Elite Closers At United States
Must be experienced at navigating website pages and quickly identifying information
Must have social media experience
Must have effective written and oral communication skills
Experience as a Sales and/or Customer Service Associate is a plus
You are comfortable working remotely
Responding to prospects in chat software, social media accounts, and email if needed
Remote Career Planning Support Specialist
By Rexus Group At United States

The key objectives of this position are:

Chat Support Jobs
By Interfuse Staffing At United States

Hi there! It's a pleasure for us to make an announcement that right now we're looking for a chat support representative. It must be an empathetic person who is interested in helping others on a daily ...

Recall Support Specialist (Remote) ($20.00 / Hour)
By Talentify.io At United States
Data entry and management within database
Remote work from home opportunity within the United States
Education: Preferred but not required - High School Diploma/GED/AA
Customer service or related experience
Opportunity to partner with medical device and diagnostic manufacturers
Tech-enabled, outsourced commercial service teams and technologies
System Support Specialist (Remote)
By DivIHN Integration Inc At United States
The contractor support services shall include unlimited telephone support, online support, periodic upgrades and enhancement to Resource Patient Management System.
Secure remote access can be achieved using a remote control application such as Remote Desktop via VPN.
Title: System Support Specialist (REMOTE)
Information and assistance will be available from the Help Desk 8:00AM to 5:00PM.
Support calls will be responded to by contracting staff within four hours of each call during normal working hours.
Standard telephone response is limited to the hours of 8:00am to 5:00pm E.S.T., Monday through Friday, excluding holidays
Remote Facebook Chat Assistant - ($30/Hr)
By BF DIGITAL At United States
Location: Online remote work (USA preferred)
Contract Duration: No fixed term
Weekly Commitment: Flexible, ranging from 10 to 40 hours per week
Order Support Specialist (Remote)
By SnugZ USA At West Jordan, UT, United States
Stable personal network at home. (We prefer plugged in directly to router and if that is not
Essential Competencies (Knowledge And Abilities)
Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:
Make requested changes to customer orders
Confirm that we have all necessary information to make changes to the order
Use variety of resources to answer questions from customer
Spanish Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , San Antonio $22.25 an hour
Strives for first call resolution and skillfully provides process expectations to support overall customer experience
Documents all data points in the customer relationship management database required by organizational processes and policies
Meets established performance management metrics and goals
Contact center and/or work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Role combines the responsibilities of the Cancer Support Specialist and Cancer Information Specialist positions
Remote Customer Chat Support At Gavin Realty
By join.com At United States
Proficiency in navigating remote support tools, chat platforms, and remote customer management systems.
Utilize available resources and knowledge bases to offer solutions and troubleshoot problems effectively.
Proven experience in customer support or a related field, preferably with remote chat support exposure.
Strong problem-solving skills and the capacity to think critically to find effective solutions remotely.
Ability to multitask, manage time efficiently, and prioritize remote tasks effectively.
Offer personalized support that aligns with the individual needs and preferences of each customer.
Store Support Specialist - Remote
By Advance Auto Parts At Boston, MA, United States

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Remote Sales Support Specialist
By E-Telequote Insurance Inc At , $18 an hour
Enter, update, and maintain information in CRM (customer relationship management) system database
Responsibilities of a Remote Sales Support Specialist:
Generous paid time off benefits
Demonstrated customer service, professional phone etiquette, and emotional quotient skills
Remote agents need to be able to identify technical issues and trouble shoot own IT issues
Willingness to learn and eager to acquire and share new knowledge
Sales Support Specialist- Remote
By Kimberly-Clark At , Austin
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.
Cancer Support Specialist - Remote
By AMERICAN CANCER SOCIETY At , Austin $18.50 an hour
Documents all data points in the customer relationship management database required by organizational processes and policies
Strives for first contact resolution and skillfully provides process expectations to support overall customer experience
Meets established performance management metrics and goals
Work from home experience desirable
SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE
Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource
Sba Sales Support Specialist (Remote)
By First Citizens Bank. At ,
Preferred degree in Finance, Accounting or Business
Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms.
Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information.
Sales Support Specialist- Remote
By Kimberly-Clark At , Remote
Strong organizational and time management skills to handle functional workload and multiple priorities.
At least 2 or more years of administrative work experience or equivalent.
Strong written and oral communication skills.
Strong critical thinking, problem solving and decision-making skills.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
Additional information about the compensation and benefits for this role are available upon request. You may contact
Casino Sales And Support Specialist (Remote)
By Carnival Cruise Line At United States
Ability to complete multiple projects, implement decision strategies and effectively communicate to upper management.
Minimum 1 year of Call Center experience
Excellent verbal and written communication and organizational skills.
Must have a high level of interpersonal skills. Ability to work well on a team and independently.
Experience navigating through and handling escalated issues.
Have strong computer, literacy and numeracy skills, and a keen attention to detail with the ability to multitask.
Recall Support Specialist (Remote)
By Talentify.io At United States
Accurate data entry and management within the provided database
Education: Preferred but not required – High School Diploma/GED/AA
Customer service or relevant experience
Professional phone demeanor with excellent communication skills
Equal employment opportunities are provided for all, including veterans and candidates with disabilities.
As the COVID-19 virus continues to evolve, Hiring Company and its employees have specific requirements regarding vaccination status.
Remote- Training Support Specialist, Jr.
By Precise Systems, Inc. At Patuxent River, MD, United States
Actively participate in the enforcement of configuration and change management of developed training materials.
Knowledge of the features, functions, and capabilities of MS Teams
Experience with web-based training systems
Experience working in a training/teaching environment.
Less than three (3) years work experience in a professional environment.
This position is fully remote.
Remote Sales Support Specialist
By E-Telequote Insurance Inc At , , Tx $18 an hour
Enter, update, and maintain information in CRM (customer relationship management) system database
Responsibilities of a Remote Sales Support Specialist:
Generous paid time off benefits
Demonstrated customer service, professional phone etiquette, and emotional quotient skills
Remote agents need to be able to identify technical issues and trouble shoot own IT issues
Willingness to learn and eager to acquire and share new knowledge

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Chat Support Specialist to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries in a timely and professional manner, troubleshooting customer issues, and providing solutions to customer problems. If you have excellent communication skills and a passion for helping customers, this could be the perfect job for you!

Overview A Remote Chat Support Specialist is responsible for providing customer service and technical support to customers via chat. They must be able to quickly and accurately answer customer inquiries, troubleshoot technical issues, and provide solutions. Detailed Job Description The Remote Chat Support Specialist is responsible for providing customer service and technical support to customers via chat. They must be able to quickly and accurately answer customer inquiries, troubleshoot technical issues, and provide solutions. The Remote Chat Support Specialist must be able to work independently and as part of a team. They must be able to multitask and handle multiple customer inquiries at once. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Ability to multitask and handle multiple customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience with chat support
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous experience with chat support
Job Responsibilities
• Respond to customer inquiries via chat
• Troubleshoot technical issues
• Provide solutions to customer inquiries
• Follow up with customers to ensure satisfaction
• Document customer inquiries and solutions
• Monitor customer feedback and provide feedback to management
• Assist with other customer service tasks as needed