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Customer Chat Specialist Jobs

Remote Customer Chat Specialist
By Elite Closers At United States
Must be experienced at navigating website pages and quickly identifying information
Must have social media experience
Must have effective written and oral communication skills
Experience as a Sales and/or Customer Service Associate is a plus
You are comfortable working remotely
Responding to prospects in chat software, social media accounts, and email if needed
Customer Specialist Jobs
By Shmoop At Los Angeles Metropolitan Area, United States
Bachelors degree in Education, Sales, Marketing, Account Management or relevant field, and 3+ years of relevant experience
Proficiency in Google Suite and CRM applications, experience with Hubspot is preferred
Exceptional communication/relational skills with strong verbal and written proficiency
Willing to invest in ongoing learning in education market and industry
Entrepreneurial spirit; looking for someone willing to work hard and be innovative along the way.
Highly organized with strong attention to detail
Customer Specialist Jobs
By Tish and Snooky's Manic Panic At New York City Metropolitan Area, United States
·Detail Oriented; Strong organizational and time management skills
·Product Knowledge; Maintain an understanding of product knowledge and performance of existing and new features
·Strong Communication skills, both oral and written
·Strong interpersonal skills and ability to thrive in a fast-paced, team environment
·Experience in apps like Reamaze to address customer inquiries
·Technical Support; Process incoming customer inquiries and questions via the telephone and electronic communications
Chat Operator Jobs
By Reynolds and Reynolds At , Idaho Falls, 83401 $13 an hour
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Customer Feedback Specialist Jobs
By Resident At United States
Comfortable diffusing negative feedback with strong resolution and positive redirection skills
Experience handling a high volume of customer inquiries
Highly detail oriented and thorough with excellent documentation skills and sense of personal accountability
Comfortable and familiar with working from home and being a self-starter
Experience/proficiency in web tools such as Kustomer, Google Suite, Slack, and Asana
Strong computer skills with the ability to type 50+ WPM
Chat Operator Jobs
By Reynolds and Reynolds At United States
Requirements:Able to attend 4 weeks of training, Tuesday - Saturday between the hours of 10:00am-6:30pm CST
Excellent written and verbal communication skills
Do you thrive on engaging in online conversations, creating a wow-ing experience for customers?
Do you want to use your gaming experience to make extra income?
Must be able to type at least 35 WPM, 40 and above is preferred
Ability to adapt to change and enjoy a quick paced work environment
Customer Support - E-Mail/Chat
By etrailer At Wentzville, MO, United States
Additional Offerings. Paid holidays, Paid vacations, 401k matching, Medical, Vision, Dental, etc.
We Value Our Teammates And Are Pleased To Offer
Convenient Location. Located in Wentzville, MO near Highway 40, 61, 64 (hmm...which one do you say? 😊) and Highway 70.
FULL-TIME Customer Service e-mail/Chat Support
We look forward to talking soon - Apply now!
Senior Analyst - Chat
By Amex At , New York $55,000 - $105,000 a year
Technical/capability project management skills preferred
Define the offer strategy in partnership with product and marketing partners
Create simple yet effective dialogic marketing copy and user experiences for our CMs and CCPs
Bring new and innovative treatments and chat capabilities to market
Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience
Experience implementing customer marketing strategies and ability to articulate and measure success
Senior Analyst - Chat
By American Express At New York, NY, United States
Technical/capability project management skills preferred
Define the offer strategy in partnership with product and marketing partners
Create simple yet effective dialogic marketing copy and user experiences for our CMs and CCPs
Bring new and innovative treatments and chat capabilities to market
Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience
Experience implementing customer marketing strategies and ability to articulate and measure success
Chat Specialist Jobs
By Reynolds and Reynolds At , Memphis, 37501 $13 an hour
Develop and maintain a knowledge base of the evolving products and services
Previous experience in retail customer service or the automotive industry preferred but not necessary
Have a handle on basic internet and window based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Excellent written and verbal communication skills
Quiet, dedicated work space free from distractions - this is a remote position
Chat Advocate Jobs
By OppFi At , Chicago, Il
Strong knowledge base and understanding in the financial lending industry
Previous experience communicating with customers via electronic communications
Previous experience in customer service orientated position
Drive business through excellent customer service at every step of the application process
Build relationships via electronic communication
Using provided resources to help navigate customers through the Instant Bank Verification process
Chat Advocate Jobs
By OppFi At United States
Strong knowledge base and understanding in the financial lending industry
Previous experience communicating with customers via electronic communications
Previous experience in customer service orientated position
Drive business through excellent customer service at every step of the application process
Build relationships via electronic communication
Using provided resources to help navigate customers through the Instant Bank Verification process
Chat Bot Specialist Jobs
By DraftKings Inc. At Carson City, NV, United States
Strong organizational and project management skills.
What you’ll do as a Chatbot Specialist, Knowledge Management:
At least two years of support, knowledge base, compliance/regulatory, or related content creation experience.
Previous experience in creating content for a Knowledge Base or Help Center.
Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Equivalent industry experience will also be considered.
Zendesk, Tableau, and/or SQL experience preferred.
Chat Operator Jobs
By The Reynolds and Reynolds Company At Salt Lake City, UT, United States
Quiet, dedicated work space free from distractions - this is a remote position
Able to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDT
Must live within the state listed on the position posting
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Must be able to type at least 35 WPM, 40 and above is preferred
Customer Service Chat Jobs
By Wayfair LLC Online Store At United States
Demonstrate negotiation and conflict management skills and maintain professional composure
Strong typing skills and experience navigating computer-based tools.
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent relationship building skills with a passion for helping others
Strong organization and multi-tasking skills
Excellent written and verbal communication skills
Customer Experience Associate - Chat
By Faire At United States
Support our brand partners with seamless order processing and catalog management
Make it your mission to foster exceptional customer experiences across the marketplace
Stay on top of internal policies and Faire product offerings in a rapidly changing environment
Bachelor’s degree or equivalent years of experience
1-3 years of Customer Service, Sales, or related experience
Support brand and retailers via chat support. The hours for this role are 9am - 6pm PST Monday-Friday.
Project Chat Specialist Jobs
By banci banci At United States
Job Title: Remote Project ChatSpecialist
Customers will benefit from the successful candidate's prompt and accurate service
Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager
You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns
You will also establish new consumer relationships in order to better understand and address their needs
- Health and dental insurance
Remote Chat Specialist ($18.00 - $19.00 / Hour)
By Talentify.io At United States
Utilize company systems to communicate directly with casual mobile consumers, providing knowledgeable and professional customer support
Strong customer service and support abilities
Excellent communication and people skills
Previous sales or retail experience
Actively listen to customer needs and preferences to make accurate and appropriate product recommendations
Clarify customer information and specific needs based on preliminary quizzes to ensure personalized assistance
Chat Specialist Jobs
By Percepta At Mississippi, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Chat Specialist Jobs
By Percepta At North Carolina, United States
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Ability to build strong professional relationships and adapt approaches to different management styles
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.

Are you looking for a job that allows you to help customers and make a difference in their day? We are looking for a Customer Chat Specialist to join our team and provide exceptional customer service. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and want to make a difference, this is the job for you!

A Customer Chat Specialist is a customer service professional who provides customer support via chat. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers.

What is Customer Chat Specialist Skills Required?

• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Knowledge of customer service principles and practices
• Proficiency in using chat software
• Ability to remain calm and professional in difficult situations

What is Customer Chat Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Proficiency in using chat software

What is Customer Chat Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Customer Chat Specialist Experience?

• Previous customer service experience
• Experience using customer service software
• Experience in a customer service role

What is Customer Chat Specialist Responsibilities?

• Respond to customer inquiries via chat
• Resolve customer issues in a timely manner
• Provide helpful information to customers
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management