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Project Manager - Professional Services (Remote)

Company

Windstream Communications

Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-07-16
Posted at 11 months ago
Job Description

*Only applicants with PM experience need to apply, Thank you!*

Our growing Professional Services Team is currently seeking an experienced Project Manager (3-5 years of current PM experience). In this role, the Project Manager will manage key client technology projects for Windstream Professional Services. The successful candidate will work directly with clients to ensure deliverables fall within agreed upon scope, timeline and budget. He or she will coordinate with delivery partners, Customer and other departments as needed to ensure smooth seamless delivery. Some key Project management responsibilities include:

  • Forecasting and tracking revenue on all open efforts.
  • Responsible for Billing, change order processing as needed.
  • Oversee all aspects of projects from Project Kick-Off through to final closeout.
  • Coordinating and monitoring projects to ensure deliverables are meeting deadline, with agreed up on budget and scope.
  • Partner & customer coordination, scheduling, monitoring, risk identification & mitigation.
  • Set deadlines, assign responsibilities and monitor and summarize progress of project when required.

May require a bachelor's degree and 3-5 years of experience in the Network/ISP/Circuit Delivery field or in a related technology field. Familiar with a variety of the Telco/ISP concepts, practices and procedures. Rely on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. This position is very self-managed, and the proper candidate needs to be a solution focused individual who can plan around challenges as they arise. Enhance our department and organization’s reputation by accepting ownership for accomplishing delivery goals; exploring opportunities to add value to job accomplishments.

Responsibilities:

  • Develop spreadsheets, diagrams and process maps needed for projects.
  • Lead & direct the work of others.
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
  • Develop a detailed project plan to monitor and track progress.
  • Manage the relationship with the client and all stakeholders.
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
    • Coordinate internal resources and third parties/vendors for the consistent execution of quality projects.
    • Ensure that projects are delivered on-time, within scope and within budget.
    • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
    • Develop a detailed project plan to monitor and track progress.
    • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
    • Report and escalate to management as needed.
    • Manage the relationship with the client and all stakeholders.
    • Perform risk management to minimize project risks.
    • Establish and maintain relationships with third parties/vendors.
    • Create and maintain comprehensive project documentation.
    • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
    • Delegate project tasks based on project coordinators individual strengths, skill sets and experience levels.
    • Lead & direct the work of others.
    • Use and continually develop leadership skills.
    • Perform other related duties as assigned.
    • Develop spreadsheets, diagrams and process maps needed for projects.
  • Create and maintain comprehensive project documentation.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties/vendors.
  • Report and escalate to management as needed.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure that projects are delivered on-time, within scope and within budget.
  • Delegate project tasks based on project coordinators individual strengths, skill sets and experience levels.
  • Perform other related duties as assigned.
  • Use and continually develop leadership skills.
  • Coordinate internal resources and third parties/vendors for the consistent execution of quality projects.

Windstream DEI&B Statement:
Connecting people in a world of infinite possibilities. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. The diverse voices of our employees fuel our innovation and the inclusive, equitable culture we are building fosters belonging and empowers each one of us to create amazing customer experiences.

Our Employee Resource Groups :
WinVets – Veteran Employee Resource Group
WOW – Women Employee Resource Group
WINPRIDE – Pride Employee Resource Group
WBPN – Black Professional Resource Group
WARG – Ability Resource Group
LaFamilia – Hispanic Resource Group

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Job Requirements

Qualifications


Minimum Requirements

  • Proven working experience in project management.
  • Strong working knowledge of Microsoft Office & Project.
  • Solid organizational skills including attention to detail and multitasking skills.
  • Project Management Professional (PMP) / CAP-M certification is a plus.
  • Excellent client-facing and internal communication skills.
  • 3-5 years of current PM experience in the Telco/ISP business.
  • Excellent written and verbal communication skills.
Other experience – not required but good to have:
  • Familiarity with Projects: SD-WAN, WIFI, Voice, Data/Circuit, Structured Cabling, Demarc Extension, Rack/Stack/Installation of Network Devices; etc.
  • Familiarity with Tools: Metasolv Software, Atlassian Jira, OneNote.

EEO Statement: Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.