Project Manager (Acute Care) - Remote

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 900 diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Project Manager (Acute Care) supports the mission of OCHIN by providing project leadership for any assigned project, possibly including third party vendor implementation, Epic enhancements, and internal technical projects. Project Managers scope, plan, oversee and document all aspects of multiple concurrent projects with varying degrees of complexity within the organization. This role regularly consults with upper management to ensure the scope and direction of each project is on schedule, collaborating across the organization for support. Project Managers work closely with project champions and owners to achieve successful project execution and assist with resource management of cross-functional teams.

Essential Duties

• Collaborate on process improvements within team and participate in process improvement efforts
• Develop, maintain, and revise all project materials
• Employ change management strategies and tactics
• Other duties as assigned
• Work closely with project sponsors, OCHIN management, and other stakeholders to ensure that projects and project tactics align with OCHIN’s strategic goals
• Collaborate and negotiate with project sponsors and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved
• Scoping and requirements gathering for assigned projects
• Build, manage, and organize appropriate project plans for any assigned projects
• Participate in organizational strategic planning and alignment with resulting goals and tactics
• Provide coordination among multiple parties who may be participating in technical projects (vendors, OCHIN, members, and external partners) to bring alignment and shared understandings of project scope, timelines, milestones, and expectations.
• Assist in identification of opportunities for process and quality improvement both internally to OCHIN and by informing members of other OCHIN services available to them
• Coordinate with partner site project managers to obtain necessary information, data, and input to achieve on-time member set-up goals
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
• Identify, escalate, and mitigate project risks and issues, communicating project status, and negotiate changes in project scope, resources, or timeline to ensure that the project sponsor and the partner or member are satisfied with project results
• Identify relevant stakeholders and building communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Provide on-site coordination and leadership for managing any project to successful completion
• Provide excellent customer service to members and to other external and internal project stakeholders
• Assist in development and strategy of customer service policies and tools
• Assist in establishing and maintaining organizational project management methodology and procedures

• Epic hospital implementation experience preferred
• Strong analytical, problem-solving and analytical thinking skills
• For this fully remote position, ideal candidate will have experience working with fully remote project teams and leading projects to successful completion
• Proficiency in Smartsheet, Microsoft Project or similar system preferred
• Bachelor’s Degree (Healthcare, Health Informatics preferred) or a combination of college education and 5-7 years of relevant experience
• Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive
• Minimum 2 years of experience in complex project management, preferably in a healthcare and/or IT setting, including 2,000+ hours leading and managing projects
• Strong potential for self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team
• Technical aptitude to fully understand and gain the necessary knowledge required to effectively collaborate with members and team members on any project assigned
• Must have technical aptitude to fully understand and gain the necessary knowledge required to effectively collaborate with members

Base Pay Overview

The typical offer range for this role is minimum to midpoint, ($81,669 - $106,170) with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements are:

• Travel may be required to support our member organizations on-site based on business requirements for OCHIN
• It is a requirement that employees work in a distraction free workplace
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

#LI-Remote

Min- $81,699. Mid- $106,170 Max- $130,670