Product Marketing Specialist, Contract

About Attentive:

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500 , Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who We Are

Attentive is seeking a Product Marketing Contractor to join our Product Marketing team. This role will work cross-functionally with Marketing, Sales, Client Strategy, and Product, as well as engage directly with customers, to manage, source, create, and distribute customer stories. This includes case studies, event content, and blog posts. This role requires a strong storytelling skill set, effective communication skills, and a proactive mindset. You'll also need a willingness to dive into projects and challenges that aren’t fully defined and proactively deliver solutions.

Why Attentive needs you

• Manage: Proactively own and maintain an up-to-date customer stories tracker that covers a full funnel of stories at different stages
• Content: Create & write new customer story content in a variety of formats, i.e., case study slides, long form case studies, fireside chat interviews, etc.
• Feedback: Gather and distill ongoing feedback from cross-functional stakeholders about our current customer stories offerings and process, and prioritize the opportunities to action
• Storytelling: Translate customer data and interviews into actionable and compelling stories that showcase Attentive’s product and results
• Enablement: Drive adoption and effective usage of customer stories by promoting through a variety of channels, supporting enablement, and keeping relevant resources, like Highspot, up-to-date
• Interviewing: Engage customers directly to secure customer story approvals and lead interviews to capture all relevant information
• Source: Identify the top customer stories for a variety of use cases, effectively aligning to business priorities and prioritizing requests from cross-functional teams

About You

• Experience with content management platforms, such as Highspot preferred
• Outstanding communication skills, writing skills, organizational skills, and attention to detail
• Experience turning data into insights and presenting to internal and/or external stakeholders (technical and non-technical)
• Ability to work proactively and quickly while balancing multiple tasks simultaneously
• Experience collaborating with cross-functional stakeholders at a variety of levels
• Experience working in Sales, Sales Development, or Business Development preferred
• 1-2+ years working in product marketing or closely related space, and in a customer-facing role

This is a contract position

40hours/week

6month contract

Attentive Company Values

Default to Action - Speed is our best offense and defense

Never Settle - Continuously raise the bar for yourself and your teammates

Hard Work Solves Big Problems - Success requires grit and resilience

Be Attentive - Work together as a team to drive greatness for our company and our customers

Learn more about AWAKE , Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.