People & Culture Operations Recruitment Coordinator (Contract)

This an 8-10 month project based, contract assignment.

We are open to locations as long as candidate is open to working east coast or central standard hours.

The Role

The People & Culture (P&C) Operations Coordinator - Recruitment will own interview and hiring event scheduling throughout the full recruitment lifecycle, as well the tracking of these stages in our Applicant tracking system, SuccessFactors. You will partner closely with the national Talent Acquisition team to create the best possible candidate experience. You will also serve as the front line, direct contact with employees and internal support of P&C partners within a digitally native environment.

Responsibilities

• Participate in projects and initiatives to improve processes and drive efficiency
• Answer People & Culture customers’ (employees, vendors, business partners, managers, etc.) questions regarding benefits, payroll, taxes, absence, time, compensation and Operations Administration.
• Perform employment verifications and relevant background checks on final candidates as appropriate
• Facilitate the offer and on-boarding process through applicant tracking system
• Run & analyze reports, queries and extrapolate data/information
• Serve as front line, Tier 1-2, administration for employee requests ensuring exceptional customer service satisfaction.
• Send appropriate testing to select candidates and distribute results to appropriate parties when needed
• Manage interview scheduling activities for select roles
• Record candidate activity in ATS and compile and pull metrics on roles as requested
• Assist in coordination of day 1 new joiner activities

Ideal Qualifications

• Ability to prioritize and address competing demands; multi-tasking capacity critical
• Greets all guests immediately with a friendly and sincere welcome.
• Projects positive body language on live and dead tables.
• Arrives at designated work station and/or relieves other dealers on time.
• Responsible for dealing the game of Blackjack and other Core games, in accordance with gaming policies and procedures.
• Proficient in MS 4652 Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the game rules of the particular game being played. Deals the following games Blackjack (single deck, double deck, and six deck), Fortune Pai Gow, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em and Let it Ride under the direct supervision of a Table Games Floor Supervisor. Other games may be required in the future.
• Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives
• Check to ensure that all players have placed bets before play begins.
• Inspect cards and equipment to be used in games to ensure that they are in good condition.
• Knowledge of HR Systems (SuccessFactors, SAP, iCIMS, etc.)
• Stand behind a gaming table and deal the appropriate number of cards to each player.
• Knowledge of case management systems (ServiceNow)
• Encourages eye contact on dead games with guests to encourage play.
• Bachelor Degree in HR / business / or related field; or equivalent work experience
• Minimum one year at the HR experience, preferably within an HR operations team, service provider and/or shared services environment
• Other duties may be assigned
• Available and willing to work any changes in hours deemed necessary for business levels.
• Answer questions about game rules and casino policies.
• Demonstrates attentiveness while dealing the game with cards, placement of cards on layout and dealing with guests to ensure protection of the game and the company’s assets; including but not limited to, keeping the tray secure, keeping the cards secure, and maintaining excellent guest relations.
• Ability to learn any additional games that JRCR offers to their guests.
• High degree of respect for the confidentiality and sensitivity of HR and payroll data
• Exchange paper currency for chips, pay winnings or collect losing bets as established by the rules and procedures of a specific game.

EDUCATION And/or EXPERIENCE

• Formal training and/or prior experience in Blackjack is a requirement of employment.

Pay range $15.50 - $19.50 per hour

• Shift Differential Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 1000pm and 600am.

This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment