Office Assistant Jobs

Are you looking for an employer who cares about your growth as a professional and is happy to invest in you? Would you love to use your organizational skills to help the back office of a mission-driven company run more efficiently?

The F.L. Wolters Group is a privately owned and operated psychotherapy practice serving clients in the D.C. Metro area. We are a black-owned, woman-owned business with a mission to provide excellent wellness options for our clients, and a supportive and nurturing environment for our team members. The practice is hiring an administrative professional to support our collaborative team. Join a small, expanding private practice and grow along with us!

We currently have five clinicians and are planning to hire additional clinicians over the next year. We have also recently moved to a new office and we are in the process of upgrading our technology, including our online presence and our billing procedures. In order to help ensure a smooth transition through this period of growth and change, it is incumbent for us to hire a contractor dedicated to the mission to assist with various office responsibilities for the business.

The Office Assistant will support the business with both client care coordination and back office tasks. The Office Assistant will report to and work closely with the Office Supervisor, to assist primarily with the client intake process, billing and insurance claims follow up, as well as external communications and other administrative tasks as needed.

The employee will be hired as an independent contractor at a rate of $18-$20.00 per hour for 20 hours a week. This position is a hybrid one, with most work to be performed remotely. Initial training and periodic staff meetings will require in-person attendance.

Duties and Responsibilities

Specifically, this contractor will complete the following tasks:

• Assist with payroll and billing, including posting insurance payments, producing insurance aging reports and contacting insurance companies to inquire about submitted claims;
• Provide other administrative and patient care coordination tasks as required.
• Respond to new inquiries, process intake forms, schedule intake appointments, and send reminder emails to clients;
• Support the communications needs of the practice if requested, such as assisting with content creation for the website, newsletters or social media accounts; and,

Qualifications

• 4 years of experience providing administrative support in an office environment required, including 1-2 years within a healthcare setting (psychotherapy strongly preferred)
• Professional experience with social media a major plus
• Computer skills proficiency, including MS Word and Excel, required (experience with Google Suite preferred)
• Strong written and verbal communication skills required (English-language)

Education:

• High School Diploma required
• Associate’s degree preferred; Bachelor’s degree a major plus

To apply, please share BOTH a resume and a COVER LETTER.

Job Types: Part-time, Contract

Pay: $18.00 - $20.00 per hour

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 4 years (Required)

Work Location: Hybrid remote in Washington, DC 20006