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Network Operations Coordinator 4 Jobs

Company

Humana

Address ,
Employment type FULL_TIME
Salary
Expires 2023-12-08
Posted at 9 months ago
Job Description

The Network Operations Coordinator 4 maintains provider data to support customer service activities through data integrity management and gathering of provider data needed for service operations. The Network Operations Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.

Responsibilities

The Network Operations Coordinator 4 manages and maintains provider contract data and demographics for assigned provider groups. Manages provider relationships through shared services that supports Provider Network Operations. This is includes, but is not limited to:

  • Managing Projects as assigned
  • Performing Roster Audits
  • Resolving provider load issues
  • Acting as a customer service liaison

Makes decisions regarding own work methods, and requires minimal direction. Uses critical thinking to solve problems, works independently with strong time management and organizational skills to complete required work. Follows established guidelines and procedures. All other duties as assigned.

Required Qualifications

  • 1+ years experience managing mid to large scale projects
  • 2+ years of healthcare experience (provider relations, working in a provider’s office, credentialling, billing)
  • Intermediate in Microsoft Word, Outlook, Excel and TEAMS
  • Must ensure designated work area is free from distractions during work hours and virtual meetings Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required
  • 2+ years of provider contract management (auditing, loading, analyses, directory validation

Preferred Qualifications

  • Provider contract interpretation experience
  • Previous account management or project management
  • Knowledge with medical claims

Additional Information for Work at Home

This is a remote position

#LI-Remote

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership

Scheduled Weekly Hours

40

Not Specified
0