Meeting & Events Planner - Client Dedicated

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

The value of business travel has never been clearer than it is today; there’s no replacement for the opportunities created through people-to-people connections. At Amex GBT, we provide software and services to manage travel, expenses, and meetings and events for companies of all sizes.

We’re proud to offer a workplace of global opportunity where you can own your career path and collaborate across functions and borders. Driven by our curiosity and knowing that inclusion propels innovation, we respect and listen to diverse perspectives to improve business travel for all.

What You’ll Do

The Meeting & Events Planner functions as the primary client liaison and lead for assigned groups and events is to negotiate critical program components based on knowledge of client requirements from initial meeting and events sourcing request, through final bill reconciliation of the event. The Planner proactively and strategically negotiates prices and contracts for maximum cost savings, and creates preliminary budgets as needed. Effectively leads revolving timelines based on open projects, and client timelines. Must be a good communicator, with a strong eye for business, able to provide guidance on destinations and sourcing standard operating processes to executive assistants, but also comfortable communicating with C Suite level colleagues. Ability to follows standard operating procedures and compliance policies for all sourcing activities.

• Travel as directed by Manager (limited)
• Create RFP in web application (Cvent). Research and select appropriate hotels/venues for RFP distribution.
• Partner with internal meeting planners
• Typical hours 9am – 6:00pm local time, but must be flexible with time to get work completed
• Prepare client response comparison grid
• Consult with client on hotel decision process
• Monthly reporting including but not limited to outstanding commissions, savings, etc. and quality control to maintain accuracy of data reports
• Track project budgets, on an ongoing basis and report cost savings
• Close RFP within audit requirements
• Actively participate in team conference calls
• Work with hotels/venues to clarify responses
• Consult directly with client (external and internal) on meeting RFP requirements
• Negotiate final deal and contract with hotel
• Tracking and handling of acquiring commission payment and requests from hotel partners for all commissionable groups programs
• Actively expand knowledge of venues in support of program
• Track process data points in web application
• Monthly billing to include full reconciliation of meeting cards and projects
• Organization and record keeping of physical and electronic group program files
• Actively participate in hotel presentations

What We’re Looking For

• Strong knowledge of hotel chains, brands and operating structure
• Minimum 5 years in Meetings Industry/International experience
• Proficient in Word, Excel, Outlook Mail and Cvent
• Experienced in creating registration sites in Cvent
• Procurement driven skills
• Skilled at managing multiple projects/tasks working with multiple clients
• Strong European/international destination knowledge
• Ability to report to remote Manager
• Customer service focused, positive attitude
• Located in the NYC Metro Area - and ability to go into onsite office as needed for meetings.
• Skilled in hotel contract terms
• Comfortable in verbal negotiations
• Proven negotiation skills
• Strong written and verbal communications
• Prior experience with European and international sourcing

#AmexGBTJobs

Location

United States - New York - Virtual Location

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

GBT 2023 Benefits-at-a-Glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with global tuition reimbursement, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• Get mental and emotional health support for you and your immediate family through one-on-one professional counseling sessions, on-demand webinars, and crisis support.
• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!