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Medical Billing Specialist Ii
Company | Teladoc Health |
Address | United States |
Employment type | CONTRACTOR |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-20 |
Posted at | 9 months ago |
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
- Manage inbound calls from members / internal service partners that are related to claims adjudication issues
- Help automate existing processes and learn new systems
- Submit claims to insurance carriers
- Escalates claim resolution to management when necessary
- Analyzing denials and outstanding claims to determine appropriate remediation actions to resolve root causes and reduce/eliminate denials
- Verify insurance coverage and maintain accurate member eligibility status in our database
- Performs other duties as assigned
- Knowledge of client contracts and unique billing requirements for Teladoc Health entities
- Maintains the privacy and security of all confidential and protected health
- Follow up to see if claims are accepted or denied
- Investigate rejected claims, denial resolution review
- Meet project and assignment due dates and deadlines
- Uses and discloses only that information which is necessary to perform the function of the job
- Meet department production and quality standards
- Review all patient information and postings, prior to claims submission
- Research and resolve any open requests for either insurance and/or member refunds
- Information
- Minimum 2-3 years of medical billing experience
- Organizational, multi-tasking and time management skills, with excellent attention to details
- Comfort and success working in a fast-paced environment with tight deadlines
- Demonstrated ability to proactively identify and resolve issues
- Demonstrated ability to accurately calculate figures and reconcile accounts
- Demonstrated verbal, written and interpersonal skills, with an affinity for teamwork
- Experience with medical coding and billing systems
- Experience with telehealth billing preferred
- Associate degree preferred, or equivalent industry experience
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