Manager Of Learning & Development

Leading the way on company - wide learning and development , including implementing best practices , new programs , and training curricula for employees at all levels . The Manager of Learning & Devel opment will focus on developing, implementi ng, and continually improving training initiatives that help our team members grow their skills, enhance their connect ed ness with our support services, and ensure compliance with their practices . Ke y areas of focus for this role include the ongoing development of our teams and the long-term usage and success of our training and development platform (including support for the adoption of this platform by existing and new practices) .

Company Background

Specialty1 Partners is a practice services organization committed to providing non-clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US. Headquartered in Houston, TX, Specialty1 Partners is led by its founders and a management team that is focused on ongoing growth and delivery of best-in-class services across its network of practices. Specialty1 Partners currently has over 217 locations across 27 states.

Primary Responsibilities

• Monitor and report on mandatory training completion by the practices, including compliance-related materials and company policies / procedures
• Partner with marketing and operations team to provide educational content for network-wide events (for example, annual Partner Meeting, Office Manager meetings, and Support Staff meetings).
• Review data and make actionable insights as business need changes.
• Survey new acquisitions to assess gaps in knowledge and assign courses as needed to bring up to company standards.
• Identify team training needs at all levels of the organization (with a focus on our front-line doctors and staff) and create curricula to support business needs and employee growth; develop, scale, and deliver a diverse range of trainings to engage employees across the network
• Manage a monthly Lunch and Learn program for our administrative team members, to support ongoing awareness and connectedness to our Support Center services
• Monitor and evaluate the effectiveness of training programs and implement changes as needed to ensure all training initiatives are effective; communicate training results and program improvements to key stakeholders
• Conduct comprehensive assessment of Specialty1 Partners learning system compared to targeted metrics applicable to company growth.
• Oversee training milestones for new affiliations with Specialty1, including a recurring program to introduce new partners and office managers to our Support Center in Houston, TX
• Establish best practices of learning and strategy development.
• Manage and administer the TalentStream LMS platform; scale the platform over time to support emerging business needs
• Drive our program of ongoing Continuing Education (CE) for practitioners across our three dental specialties (endodontics, periodontics, and oral surgery)
• Collaborate with the Employee Relations team to create and address developmental training and interpersonal/relationship skills for employees. Work with managers for employees to assess gaps in performance and assign training to help correct identified areas.

Requirements

• High degree of trustworthiness and discretion when dealing with sensitive information 
• 5-7 years designing and leading L&D programs, preferably in high growth environments
• Working knowledge of learning best practices, including expert knowledge of building and maintaining LMS platforms
• Bachelor's degree in a business or education discipline
• Experience in implementation and oversight of an enterprise learning management system
• Highly analytical, with strong critical thinking and problem-solving abilities 
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook) 
• Exceptional attention to detail and strong organizational skills, with ability to prioritize multiple projects with tight deadlines. 

Benefits

• Life Insurance
• Additional Options
• Medical Insurance
• Long Term / Short Term Disability
• Paid Time Off
• HSA/FSA Options
• 401(k) with 4% Company Match
• Dental Insurance
• Vision Insurance

Specialty1 Partners and its affiliates are equal opportunity employers that recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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