Manager - Learning, Training And Development

We are Invited.

At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong.

POSITION DESCRIPTION SUMMARY

What you’ll do:

Curriculum Design:

• Support leadership curriculum design for key courses under direction of Director
• Delivers relevant and accurate content that accelerates and sustains team member proficiency
• Support the design of training for key functional areas (Sales, Membership Experience, F&B)
• Create PowerPoints, with video, music, and various animation
• Utilize Micro-learning (courses, videos, on-the-job activities, job aids)
• Develops skills assessment new-hire programs that reduce training costs and result in quicker on-boarding and better employee productivity and higher graduates and completions.
• Develops, designs, and facilitates engaging and relevant learning solutions that align with business needs utilizing various delivery methods including instructor-led, experiential, job-aids, and self-study, e-Learning, video, gamification, blended and mobile-compatible
• Helps to support GM Summits/training

Management Training Delivery

• Track, provide reporting, and drive measurable training delivery results for all programs
• Employs a variety of teaching strategies that motivate learning, including examples, practice and interactivity
• Deliver leadership training or programs for mid-level training leaders (new managers at home office)
• Leads/supports departmental team building (as needed)
• Effectively designs and can deliver creative team building activities (both remote and in person)

Project Management & Implementation of Key Initiatives:

• Sets a clear budget if needed
• Demonstrates ability to collaborate and develop strong relationships at all levels
• Ensures timelines and deadlines are met
• Manages assigned training projects from start to finish
• Designs clear project plans with clear milestones and regular status updates
• Works with key stakeholders to ensure deliverables are met and SMEs provide information as needed

Learning Management System Support:

• Maximize the effectiveness of training initiatives by staying up to date with evolving training best practices, methods, learning tools and technologies
• Partner with subject matter experts to perform audit/update of all training programs on the learning management system and determine future needs. Continually evaluate and revise Training Programs to ensure delivery of updated information.
• Establish and evaluate metrics that measure the performance and success of ongoing training programs
• Setting a calendar for compliance related coursework and assigning appropriate coursework
• Conducting status reports on training including Completion of New Hire Training, Compliance Training, Key Annual Trainings and helping to provide executive summaries
• Manage SCORM compliant training content and knowledge-check quizzes and tests
• Assist in day to day issues with Director of Training and HRIS team, on the Oracle LMS system and LinkedIn Learning to resolve day to day general technical issues

Culture & Engagement

• Ability to design creative team build events and activities when requested
• Facilitates, delivers, and oversees the corporate office on-boarding/new hire training
• Supports the culture of Invited, and the home office through creative ideas to help support key leadership meetings/culture, etc.

General Technical Tools:

• Proficiency in SharePoint, Microsoft Office 365 (Teams, PowerPoint, Outlook, Word)
• Experience with Articulate (RISE, Storyline, etc.)
• Experience in LinkedIn Learning

What you bring:

• Strong organizational and time-management skills; written, oral and presentation skills
• 5+ years of experience working in Training Delivery preferably in a hospitality setting, retail, or multi-unit setting.
• 1-2 Years Project management experience
• Understanding of different learning modalities and how to use the appropriate approach, understanding of instructional design and adult learning methodologies
• Certifications in leadership trainings, Bachelor’s degree in Instructional Design, Learning & Development
• Ability to influence others without direct authority to achieve solutions, resolve issues and overcome hurdles to meet organization’s objectives
• Extensive experience with Articulate (Rise, Storyline, etc.).
• 3+ years conducting and leading management training, excellent facilitation skills and training delivery skills
• Experience with different learning management systems. Specific experience with loading courseware (scorm, etc.), tracking, and reporting
• Maximize the effectiveness of training initiatives by staying up-to-date with evolving training best practices, methods, learning tools, and technologies
• Strong interpersonal and partnership skills with an ability to flex communication styles that are essential for interacting with key internal and external stakeholders to manage, inform and influence outcomes
• 3-5 Years in Training Design & Curriculum
• Exemplary project management skills with ability to oversee and deliver across multiple tasks & deadlines and work with various stakeholders

Position Location: Required to be in Dallas/Fort Worth Area

Working Arrangement: Required to be in office 2-3 days/per week

Reporting Relationship: Reports to the Director Of Training & Development

Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.